WeShare HealthReviews of weshare.org

Sara K was amazing and stayed on the phone with me and reached out to a provider that was sending me bills for outstanding service. She also assisted me with setting up an appointment with a new medical provider. Being I just started my WeShare program in January 2026 I was concerned I made the correct decision with my health care coverage and all her help today confirmed I did make the correct decision. Sara, than you for everyting

don was super helpful and understanding

Don was great! He obtained all the necessary information, addressed all my concerns with kindness and patience, and assisted me with my lab bill. Thanks for your help!

Robyn was absolutely phenomenal! She was so kind and patient, answering my many questions. She was extremely thorough and knowledgeable. Just a pleasure to speak with and she took care of everything with ease. I hope to speak with her next time I call.

Don was wonderful. He was very helpful and very kind.

Admittedly, at first, trying to call UHSM via 800# was incredibly frustrating. Called 3 times, on hold for 30-40mins, never got through. Sent emails (had 2 seperate issues to cover) explaning my needs and expressing my frustration. Recv'd call from Antionette today, took care of both issues on the same call. She was awesome. She had to actually make a few calls herself to different depts but called me back within 5 mins to confirm resolution to both issues. Now, I am very happy. The majority of the the time (95%) when i talk to a rep, the service is great. But, getting to a live rep is a real BIG ISSUE. The hold times of 30-40+mins is insanely maddening. This is mostly for upper mgt, they need to staff more reps, especially during peak times of the day.

I had to have emergency surgery while on vacation, which was my first experience with the WeShare Health team. Being new to this I was a bit confused on the billing and my responsibility so I called and spoke with Lorraine from Customer Service - she was an absolute GEM! She was very helpful and patient, taking the time to answer all of my questions thoroughly. Everyone on the Customer Service team has been incredibly nice, professional and helpful, which has made this experience so much less stressful!

Very helpful with hospital and always polite