WeShare HealthReviews of weshare.org

If I could give 0 stars, I would. It took almost a year for them to pay for a surgery to remove a kidney stone because they deemed it unnecessary, even though the stone was too big and too far down to be broken. Also, I was billed over $109K for a surgery; they claimed they negotiated it down to just over $8K and paid that amount. I explained to them that I was still being charged the remaining amount and was being sent to collections, and they are just telling me to call the hospital. The customer service is horrible; I canceled my policy, and they are still billing me. You're better off with no insurance than with them.

What a horrible experience. People were inept, non responsive and what a joke about doctors that participate. You wait for weeks and then they say, oh your doctor may be a preferred doctor, but you must pay and then submit. These people claim to be Christian. I do not recommend at all.

I paid 149 dollars to just apply for coverage. I was looking at several insurance options and simply wanted to know what kind of coverage I could get. I paid the application fee, then a few hours later noticed WeShare had billed me for a month's premium. I assumed this meant I was approved. I didn't not mean to authorize an agreement just by applying. But of course buried in the fine print of the multitude of documents was the approval I authroized. A few days later I was approved for another insurance company which I found better than WeShare. I then attempted to get my plan canceled and then refunded. I was denined because it was more than 10 days after policy took effect. Which isn't right because I had reached out to cancel just two days after they took my money. But WeShare took 2 weeks to get back to me after several attempts to reach my "rep". So they kick the can down the road to then deny you a refund. Nothing about this is Christian. Christians do not rip off other Christians. It's embarrassing that organizations like these are what they world is seeing as "Christian".

This is a bait-and-switch organization. They tell you specific prescriptions are covered, but when you submit for a reimbursement, you are told IT IS NOT COVERED. They will not cover MRIs so if you have a bad back or knee, you are paying for that out of pocket. They tell you medical facilities are in their plan, but when you try to use those medical facilities, THEY DO NOT ACCEPT THE COVERAGE. We cannot find doctors or hospitals in a 50-mile radius that will accept the coverage. The customer service is TERRIBLE. They are unresponsive. This is a scam. DO NOT USE THIS ORGANIZATION.

A. Mellander (my wife) paid $149.00 for the application fee and $559.94 for the first month coverage for her health care. Her birth date is in 1965 so she is 60 years old and in good health. We talked with Nataly from WeShare. This was the first time we called in and signed up. She told us that we would have a phone appointment with Christopher Fox on Feb 5, 2026 at 2:15pm. We called to check with Sara on Feb. 3, and she said she would call back, but to wait for Christopher for our scheduled phone appointment. She gave us a reference number 00550149. We did not hear from him so I called him and got through to his calendar, which showed the apppointment as 2-12-26 at 2:15pm. We waited again for his call, which never came. My wife needed two prescriptions filled, and we needed to know how to get a doctor's order. We finally got one online and fo which I paid $30.00, and got the prescriptions filled at the current price. I called 2-17-26 and spoke to Melissa, who gave me a number 00549042 to track down why we have not been assigned a doctor or which hospital to go to. Now our plan was cancelled. We NEVER had a call from WeShare, unless it was the three times I called and left a message. I have never heard back from those 3 calls. We paid a lot of money and couldn't figure out where to go or what to do. I am willing to pay the $149.00 application fee, but never heard back from anyone. How can I get the $559.94 back, for services not rendered? I can't even get a return call. I paid a check and never even got more than a booklet with her number on it. How do we use it? I got a message from WeShare.org that could not be responded to. This is what it looked like without the ability to click it. The first line below is the email address to which I can't reply. noreply at ushm dot org (substitute email) Please DocuSign: WeShare healthcare by UHSM Cancellation has been voided for the following reason: Envelope has expired. Good luck! We could not access the cryptic message.

We are new to this coverage. We were told that our Hospital and Providers were in the plan. I just needed to change my OB this was not an issue. Later find out that our Primary doctor and any hospital within 100 miles do not take this coverage. Pretty terrifying when you are in your 60's or any age. We are considered SELF PAY, Right now, we are paying a monthly premium for NO coverage since no one takes this type of coverage. I expect to have an issue with the OB when it comes time to go. Update 3/76/26: We Share sent me two doctors to contact. One is in Prisma Health which does NOT accept this coverage. We would have to be self pay. The other doctor is 192 miles away from where we live. No information on a hospital that takes this coverage. 3/11/26 Prisma stats that it is not their practice to give patients CMS-1500 to submit. That did it once for the issue mentioned in your response but again not their normal practice. If this was the case then the patient would be required to put all the payment upfront and then hope to get reimbursed by We Share all when paying a monthly premium to We Share.

If I could give no stars I would. I’ll just bucket point the issues here we had over 1.5 as members and the 2+ years since CANCELLING and they still have not finished certain claims. 1. Customer service- would not have record of our claim despite emails and letters from them 2. Had to track our claims ourselves with when we had to contract UHSM for updates or why the hospital never received the forms or payments. 3. Eventually demanded a manager instead of staff member to work out file. Still slow in ineffective. 4. Paid our portions through advise from them but then the hospital saying they never received any letters or communication from them. We had to be the mediator between UHSM and the hospital as they never called. 5. NO FOLLOW UPS OR COMMUNICATION nor do they record when you called or when others did any work on the claim. 6. Sent to collection on 5 different claims because of the previous 5 points and the hospital being gracious after we explained it is UHSM’s delay and fault because they showed our history of payments were always on time or in full. 7. Then they send us to their legal dept to help resolve the billing disputes 3 of our large medical bills, same issue as above but even harder to reach our representative for updates. They said it was closed 3 different times but the hospital received nothing nor any communication from them on file. 8. Lastly, we were told these 3 claims would be reached out to again after they said it was closed because the hospital never responded so the statutes of limitation was reached and we were not responsible for the cost. Hospital said they never received it but also they don’t do that, so UHSM/HST sent another letter which I signed and then said instead of us not owing anything else since we paid our $1900 in good faith for our portion, we owed $2300 instead of the remaining about $2700…. Called the hospital and they said they had not received or agreed to any new amount so UHSM/HST MADE UP THE AMOUNT WE HAD TO PAY. All in all, do not even consider this company. We gave them grace upon grace, do all the work calling and organizing the information, went through financial stress and anxiety over what was days of total hours worked on these things, and in more considering just paying the remaining claims (3+ years old) myself to just be done with them.

I was misled and deceived by UHSM/WeShare. For months I tried to resolve a hospital bill. UHSM assured me my portion of the hospital bill was $500.00 They continued to pull my monthly payments out of my account during the span of 9 months. They shuffled me around from one dept to another. I believed that they were actually taking care of the issue because of their Christian values. In the end UHSM paid a little over $700.00 of my 11,000.00 ER bill. What I believe is they used those values to gain your trust. They claim to be nonprofit. I don’t believe for one minute that is true. This whole ordeal has caused me stress. I am truly disappointed with UHSM/WeShare. I hope I can stop even one person from going through what I went through.