WePayReviews of wepay.com

WePay is unequivocally a scam. The same goes for Stripe, Square, and PayPal; they'll treat you just as poorly. Avoid any third-party payment processors at all costs! Once they freeze your account, you won't be able to see which transactions were charged back or refunded, nor will you be able to refund any transactions. Additionally, your funds will be frozen, fees applied, terms and policies changed on you, and you'll be left to die trying. There's a force out there ensuring small players never succeed. Get a real merchant account, accept cash, learn, prepare, set aside funds, and avoid being dragged under by these scams.

They are scammers,100% FRAUD. They suddently closed my account for no reasons and hold my refund for 120 days. And after 120 days when I requested to release my money back, they said my money was not eligible for release. They just wanted to steal my money. They don't have phone to number call and only leave an email. Never use their service. The worst one in the world.

Hands down the worst customer service I have ever received. I own a wholesale business and Wepay decided to hold a payment from a loyal, repeat, customer. I process their business card probably 10 times each year for large amounts. Chase said there is a 5 day hold on the payment, no explanation. Needed the funds to complete my customers order so I asked them to just refund the charge and I would process again with stripe (stripe has been great). Wepay will not refund the charge till the 5 days hold is up and then it can take another 3 to 7 days for client to get the refund. Flat out refused to refund and told me it is in their terms and agreement that they can opt not to process a refund. Makes me and my business look bad. Once again no explanation or reason as to why this hold is happening. I have processed over 1 million dollars a year with chase wepay for the past two years. No issues w my account or anything? I used PayPal and square for years and never had these problems. Stripe is good too. This was WePay’s 3rd strike with me, closing May we pay and chase altogether. Chase should be ashamed being a billion dollar company and making it harder for small business s to function and blatantly telling me too bad it is in the terms and conditions I agreed to. Shame on chase- The worst

Scammers who steal money from small businesses. Stole 2500 and is illegally holding it for 120 days. My next step is a class action lawsuit.

IF ZERO WAS AN OPTION, THIS WOULD BE APPLICABLE FOR IT. REFUNDED A CUSTOMER $1800 AFTER I SUBMITTED ALL MY STATE AND FEDERAL FILING PAPER WORK, INVOICE AND COMMUNICATIONS WITH CUSTOMER ON PAYMENT THEY SAID "Because of the proprietary nature of our review process, we are unable to share exact details." SWITCHED TO SQUARE FOR PROCESSING. WILL NEVER GO BACK. MAKES ME WANT TO LEAVE CHASE ENTIRELY.

Scam!!!!!! They will hold your funds and they do not care that they are putting your business in danger!!!! I spoke to customer service before signing my restaurant and lounge up when my POS system temporarily went down. They reassured me that if I go above $15k in one day that they wouldn't hold my funds beyond one week. I didn't go over the daily limit. But after a weekend of sales they decided to hold $12k for 120 days. There's no one to speak to over the phone. They only correspond via email and they take days to respond. I have no definitive answer to when I will receive my funds.

I am also a victim of the wepay scam. Wepay does not give a reason why they refused to process the card payment and took the money from my account and funded it back for a legitimate transaction. I purchased a card reader that serves nothing. It looks like this scheme is a business to sell their equipment. On the Better business bureau you find many similar experiences.

They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible