WePark InMiamiReviews of weparkinmiami.com

Response from WePark InMiamiJun 18, 2024

We are deeply sorry for the inconvenience you experienced during your recent visit. We want to clarify that we have an adequate number of shuttles. However, waiting time can be up to 45 minutes due to high demand and this is communicated to all our customers in advance. We are committed to providing quality service and hope to have the opportunity to redeem ourselves and offer you a much better experience on a future occasion. We can offer you a discount code for a future visit, just write to me at [email protected]

Response from WePark InMiamiJun 18, 2024

We are deeply sorry for the inconvenience you experienced during your recent visit to our facilities. We appreciate you taking the time to provide his feedback. Regarding signage, due to our last move, we had some temporary problems that have now been resolved. We now have clear markings and staff to guide customers to the seventh floor for check-in. We apologize for the long wait and difficulties in trying to contact us. We have improved our response system to ensure better assistance. We are sorry that you had to use an Uber at your own expense and the inconvenience this caused you. To try to compensate for the inconvenience suffered, we would like to offer you a discount on your next visit. Please send us an email to [email protected] with your information and reservation details to manage your discount. Thank you for your understanding and patience. We hope to offer you a better experience in the future.

Response from WePark InMiamiJun 18, 2024

We are deeply sorry for the inconvenience you experienced during your recent visit to our facilities. We appreciate you taking the time to provide his feedback. Getting to the cruise terminal should be a simple and seamless experience. We sincerely regret that your pickup did not go as expected. We apologize for any frustration this has caused you and for the need to seek independent paid transportation. We are taking measures to ensure that these types of situations are not repeated. To try to compensate for the inconvenience suffered, we would like to offer you a discount on your next visit. Please send us an email to [email protected] with your information and reservation details to manage your discount. Thank you for your understanding and patience. We hope to offer you a better experience in the future.

Response from WePark InMiamiJun 18, 2024

We are deeply sorry for the inconvenience you experienced during your recent visit to our facilities. We appreciate you taking the time to provide his feedback. We recognize that our recent move caused confusion due to a lack of proper signage and for that we offer our sincere apologies. Although we have now resolved these issues and improved the information provided, we understand that his experience was not as expected. We apologize for the difficulties in obtaining correct directions and the confusion caused by parking instructions. We currently have clear signage and staff on site to guide customers more efficiently. To try to compensate for the inconvenience suffered, we would like to offer you a discount on your next visit. Please send us an email to [email protected] with your information and reservation details to manage your discount. Thank you for your understanding and patience. We hope to offer you a better experience in the future.

Response from WePark InMiamiJun 18, 2024

We are deeply sorry for the inconvenience you experienced during your recent visit to our facilities. We appreciate you taking the time to provide his feedback. We recognize that our recent move caused confusion due to a lack of proper signage and for that we offer our sincere apologies. Although we have now resolved these issues and improved the information provided, we understand that his experience was not as expected. We apologize for the difficulties in obtaining correct directions and the confusion caused by parking instructions. We currently have clear signage and staff on site to guide customers more efficiently. To try to compensate for the inconvenience suffered, we would like to offer you a discount on your next visit. Please send us an email to [email protected] with your information and reservation details to manage your discount. Thank you for your understanding and patience. We hope to offer you a better experience in the future.