WePark InMiamiReviews of weparkinmiami.com

Easy access to parking. Employees are very helpful. Security is very good. I recommend.

They did an incredible job

Luis did a great job picking me up quickly and getting me back to my vehicle shortly after getting off the cruise. Great service, very friendly. The yellow sheet pickup system is great! So easy to flag down a driver when you see them coming.

Fast and easy

My husband and I used the service through WeParkMiami at the beginning of May for a cruise out of Miami. All went well enough until we were insufficiently instructed on our exit of the parking garage. At which point we had to pay again to exit. I have been told numerous times on the phone that I would be refunded, but now it's crickets. Heads up.. this business is unscrupulous!!!

The drivers were nice. Now the rest of the story. The person who checked us in would not even say hi. He took our ticket which we got upon entering the garage, got our reservation info and then placed the ticket on our dash with a blank yellow piece of paper. Thought we were all set. Not. Upon returning from our trip we were not advised of any process for departure. And upon driving out of the facility the system scanned the barcode on our ticket and charged us AGAIN. There is no one there to assist. Pressing the HELP button on the kiosk goes unanswered. No one ever answers the phone number listed on the website. Can’t leave a VM either. Try calling now: 1-786-749-1227. Multiple emails have gone unanswered. Dont use this company. If you ignore this review and get screwed too, now its on you. Good luck. I have since received an apologetic response from a Customer Service Supervisor. Thank you for that. But there was no contact info provided to follow up to receive my credit, so I emailed the info@WeParkInMiami… with proof of the extra payment. Waiting for reply.

Great price. Friendly drivers

I cannot emphasize enough how much you shouldn’t use this service. These people are scam artists!! We parked and when we got back they never picked us up. Elderly, children, sweating in the heat…they left us there for an hour and a half!! We finally called an Uber and when the three families who had the same issue went to speak to the “manager” (some lady not polite enough to even stand and speak)- she said the pick up and drop off are a courtesy and not guaranteed!!!!! She said we only paid for the parking!!! What?!?!?!!!!!! Then when they refused to help and we got in the car to leave we got stuck behind yet another family who had to break the gate because they were told to pay cash and then this scam of a company tried to charge them again. Mark my words!! Don’t go with this company. Park anywhere but here. I’m reporting them to the BBB next. I can’t believe what my family just had to endure.