WePark InMiamiReviews of weparkinmiami.com

Unorganized and direction not clear, call multiple times no answer , if your in a rush don’t used them, shuttle services sucks!

The shuttle service was horrible. The drop off to the port needs to be better. We were never picked up from the port. We had to get an Uber. We will NEVER use this company again. And we will let everyone that will listen to steer clear of your company.

If I could give zero stars it would still be too much. Third time booking and all have been a mess so shame on us, I know. I thought I would give it another try and it will definitely be our last. This last time was beyond a nightmare. Every time we book they change parking garages so it’s always confusing finding it. This last one had no signs and several entrances so that was a mess. Finally found one and an attendant told us to go around the corner and use a different one. They tell you in the email what floors to go to and to park in 2 color zones. Well those colors didn’t exist and confused may of us passengers. We go to the bottom floor and check in with a person in a chair with an iPad and stand behind our sign. There were about 4 cruise lines waiting. After an HOUR AND A HALF, only 3 shuttles came and they filled ALL OF THEM with Carnival. When the 20 of us waiting ask what’s going on we are told that they will only be boarding Carnival because they leave port before us and that all other ships will be last! What?! When you make the reservation they ask what time you will be there and one would think they would staff accordingly. We got there at 10:00 for an 11:00 boarding and had 1:00 dining reservations. We didn’t get on a shuttle for almost 3 hours and it was another 45 mins to our terminal. Driver was nice but was texting and FaceTiming during our drive. He also made his own turn lanes and cut people off and almost ran them off the road a few times. After check-in we were on the ship at almost 3:00. Not only did we miss out reservation but restaurant was closed, buffet was closing, so we had to eat a deli sandwich. We missed almost the entire day as we had to unpack luggage and get ready for dinner. Porters were telling us to use premier and next time we will use them or pay the high cost at the terminal which we had done before and it was SOO easy (just very expensive at $35 a day). Pickup was about an hour too. They never gave us a paper or told us where to go like the email said. Thank goodness for the porters directing us and creating order with the lines. Drop off and have to wait 20 minutes in line for the elevator because it only fits a few people and their luggage. Oh guess what? It dropped us off at the color zone we were supposed to be at. Everyone was lost until I figured out we had to roll our suitcases down the 7th level it brought us to and go to a whole different elevator and go to 7 on that elevator which brought us to our colored zone. Wow. Never. Again.

Je n'ai pas eu le remboursement demandé pour le stationnement parce que ma voiture était trop haute

1 hour wait in port pick up area, on Feb 2nd, 37 degrees. Driver argued with other passengers all the way to the parking garage.

I rated this company a one only because I couldn’t leave a zero. I booked parking through Rightway Parking Miami for a cruise. Had I known how awful this company was I would not have used them. After my family and I arrived back in port from our Christmas cruise we along with other passengers who booked with this company were left stranded after multiple attempts to get transportation back to our vehicle. We waited for about 2 hours and still no one showed up. Repeated phone calls were made to the number provided. Either we got no answer or a voice mail that was full. On occasion someone would answer and say they were on the way. We ended up taking an Uber which arrived within 10 min and drove us back to the parking garage to retrieve our car. This altogether took no more than 30 minutes. Once we arrived at the garage the same gentleman that checked us in before we left was there. We tried to speak with him about the awful experience we had. He directed us to a young lady that was in charge. She stated that they have multiple vans as matter of fact “a 36 passenger van”. That is constantly transporting people from the port. She then said she wasn’t sure why they didn’t pick us up and that transportation was not guaranteed. Had I known this I would not have booked with them. Also I made my reservation in August for a December cruise. I had a change in vehicle tag since I made the reservation. I called the number from the email I received with the reservation, I was told they couldn’t change it in the system that she would have to cancel and rebook under the new tag number. Of course the rate had increased. I was told I should receive a refund for the other reservation. Needless to say I returned from my cruise and no refund. I would in no way recommend this company.

Like I said on my past submission. I reserved for 2 cars to park at your location. Like My post before it was horrible and will Probably never use your service again, which sucks cause we have been using you for years. I should dispute both transactions for our stay since it was completely unprofessional on your company and staff.

It was very disorganized. There were not enough parking attendance to help check all the people in for all the various cruise lines that were at the parking garage that particular day we were forced to take a taxi because we got there at 10:00 AM and at 12 o’clock we were still waiting in the parking lot. We didn’t get to our cruise ship until 1 o’clock. Our board time was 1130. On the return trip the wait was approximately a half an hour, which was appropriate for a pick up at the terminal.