Joao O.
My buy was cancelled for no reason at…
My buy was cancelled for no reason at all.
Response from wemax.comMay 24, 2022
Sorry that the deals you entered is only for US. Please check our deal's rule in our community members.wemax.com. Thanks

WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing650 approved reviews, newest moderated first
Joao O.
My buy was cancelled for no reason at all.
Response from wemax.comMay 24, 2022
Sorry that the deals you entered is only for US. Please check our deal's rule in our community members.wemax.com. Thanks
Antonio V.
Great product works great. Amazing picture quality, brightness and dimensions. Really compact.
Response from wemax.comMay 23, 2022
Thanks for your support and encouragement!
Venkat V.
I bought this product and since it had free shipping to India, ordered it for India. After several days, I didn't get any shipping notification. Chatted with them. They said they don't have stock in their Hong Kong warehouse and told me that I can cancel the order! That was totally irresponsible on their part not informing me till I called. Then they said they have stock in US. Then I asked them to ship to my US address. They finally shipped it after couple of days delay. Their logistics is totally horrible and clueless and very unprofessional. I still gave them 2 stars because of the discounted price.
Response from wemax.comMay 23, 2022
This code is only available for US, but someone shared in everywhere. Sorry for the troubles to you, but we don't have products in China warehouse.
Gary
Super fast shipping. And price was fantastic. Haven't use the item yet but the service so far is great.
Response from wemax.comMay 23, 2022
Thanks for your support and encouragement!
Prakash
Bad customer service, phone # doesn’t work.
Response from wemax.comMay 23, 2022
We're only available when we're online. You can try it at afternoon or night. And our email is always available.
Vito C.
This is a great price for a wonderful Laser tv. The clarity is truly amazing for the price. Coupled with their alr screen and you have a whole cinema.
Response from wemax.comMay 23, 2022
Thanks for your support and encouragement!
Junior R.
Package was not shipped properly very hard to get a hold of customer service associates package came damaged I was told exchange was not an option and then I would only be entitled to 60% of my total purchase
Response from wemax.comMay 23, 2022
Please provide photo or video to get free replacement,thanks
Jay
No proper response from customer service. Not liking the quality and asking too many question for returns
Response from wemax.comMay 23, 2022
Thanks for your review. Please check our return policy before asking for return. Thanks https://www.wemax.com/pages/shipping-and-returns-policy