wemax.comWEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Kim
We just love this charger. It is amazing and the charge lasts a long time. Great shipping and we are very happy. Thank you!
Response from wemax.comMay 9, 2023
Hi, Kim, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
William
The item I bought is a power bank. It doesn't charge at all. I tried different adapter to charge it, nothing works. I want to return it but their return policy is "Keep original box". How come I will keep it? So I tried to reach out to their customer service. No one answer me. I feel disappointed on this purchase and I will never come back to buy anything from this company.
Response from wemax.comMay 9, 2023
Hi William, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
Co
I still have not had any order updates since placing my order 20 days ago. I plan on cancelling it soon and getting the charge removed.
Response from wemax.comMay 9, 2023
Hi Co, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
Richard B B.
My device had all the bells and whistles as far as peripheral ports and potential but my projector had an issue where the lens inside came apart. I’m not quite sure what happened but I bought two other projectors at the same time and luckily the fatork and the eike really saved my but on an art project. But as far as the wemax I was sorely disappointed so much do that I forgot about it till now that I should’ve gotten service or refund or feojscement
Response from wemax.comApr 28, 2023
Dear Richard, We are deeply so sorry for the inconvenience this may cause you. We check your order and your name, just find you order a remote control in our store. Just wondering what's wrong with the remote control? Or if you have any problem with our productor, please contact our supprt email: [email protected]. We will help you solve the problem. Best Regards, WEMAX TEAM
Leonardo V.
I had paid for the item several months in advance, and the company kept giving me lame excuses that the item was out of stock, so finally, 5 months later, they shipped the final product to me. That's completely unacceptable, and it shows very poor customer service and care.
Response from wemax.comApr 28, 2023
Hi Leonardo, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
Natan M.
Great product at a very favorable price. Technical support after purchase also without any reservations. I will definitely use this store again in the future.
Response from wemax.comMay 9, 2023
Hi, Natan, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
DANIEL G.
Calidad excelente. Envío rápido. Sin Gastos de aduanas. Recomendada!
Response from wemax.comApr 26, 2023
Hi DANIEL, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Mo K.
I have been trying non stop to get a hold of wemax the support is terrible the product support will not help me they keep telling me to keep trying I even injured myself while trying to assemble and I got no feedback on assembly it shouldn’t be this hard to assemble a screen and even with multiple attempts and the product also has issues
Response from wemax.comMay 9, 2023
Hi Mo , We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
