WellyxReviews of wellyx.com

We have been with Wellyx for nearly 2 years and are extremely happy with the services they provide. We have used other gym management softwares in the past and when we switched to Wellyx our staff and customers noticed a massive difference in all aspect of our software. Wellyx are at the pinnacle of innovation in the sector and continue to provide great updates, which improve member experience, revenue optimisation and much more. We would like to highlight Wellyx's customer support and access control as the two things we really appreciate at our gym which is based in London

Wellyx is an outstanding fitness management solution that simplifies operations and enhances member experience. Its user-friendly interface and roboust features make it a must-have for any fitness business.

Their access control system is comparatively better than others.

Wellyx is a cloud-based business management software solution for the wellness and fitness industry. It is used by many businesses, including gyms, fitness studios, yoga studios, acupuncture clinics, coaching, physical therapy, martial art studios, health clubs, salons and spas, and dance studios

Wellyx is one of the most authentic yet comprehensive softwares that I've used for my fitness studio. From booking feature to resource management, I found it remarkable. On top of it's extraordinary functionality, their customer care is always upto help you deal with any issues that may arise during the business operations.

For me, it was the cloudbased nature of this platform, it was amazing to manage all my locations without upgrading any hardware. Moreover, comming from an on-premise system in past, Wellyx team was also exceptional to assist me in the starting days while i was in my learning curve.

Wellyx Gym Management Onboarding was a mess. They messed up the ordering of the door access, which took 3 weeks, after letting them know how important it was - it nobody wanted to install it due to its complexity and said they wouldn't warranty the install. Support is almost non-existent and UNORGANIZED. Wellyx Gym Management truly was a horrible experience. After sending them a cancellation notice week after week, they continue to bill and no one cares to get back to us to cancel. Their software feels buggy with so much duplication of effort to get a good experience from. Our members called the apps horrible and laughed at it. For them, it was more of a shopping experience than a gym experience. Overall, Wellyx Gym Management support is horrible, delayed, unorganized and I don't think anyone in there really knows how to get things done to move the customer forward. Seems very scammy. We've wasted weeks with this company.

I posted a negative comment previously regarding my bookings not being in date order, however within a day i had a call, they resolved the issue and now it makes sense, great customer service!!