WellyxReviews of wellyx.com

We worked with Sandra from day one and our experience was entirely pleasant, professional, and extremely helpful. She was patient with us while we were learning the ropes of the system, and was instrumental in our onboarding by helping get our memberships, rules, forms, and other administrative work setup for us. The best thing about the Wellyx system is that it removes the grunt work from our everyday duties; no manually tracking down invoices or payments, no reminding members of expiration dates or consumed benefits, and the best part is that we were able to design this as a self-serve gym through the door access feature. The only "negative" thing we have to say is that support can sometimes be difficult to communicate with in the way of not completely understanding our priorities and how certain issues affect how our business operates. We can say, however, that any problem we have come across, they were there for us and worked with us to resolve the issue. The price point is amazing for the services they offer, and we also ended up utilizing their website design services for a seamless integration between our member app and public facing platform. For any new or existing gym owner, Wellyx is sure to meet your needs and save hours of time by automating your previously labeled manual work. THANK YOU SANDRA & WELLYX!

We've had a great experience with Wellyx from day one. As a new business, getting everything set up could have been overwhelming, but Casey has made the whole onboarding process really straightforward. Casey has been incredibly hands-on, supportive, and always happy to help. Nothing ever seems like too much trouble, and any questions or issues we've had have been acknowledged and dealt with really quickly. One thing that's really stood out is how open Wellyx is to feedback. If we've suggested an idea or mentioned something we'd like to see added, it genuinely feels like they listen. Rather than just dismissing it, they explain how it could be considered for future development, which gives you confidence that they're always looking to improve the platform. The system itself is really easy to use but still has loads of functionality. It's well thought out, capable, and has everything we need to get our business up and running. A huge thank you to Casey for all the support so far. We couldn't have asked for a better onboarding experience and would definitely recommend Wellyx.

My name is Sophia, and I am the owner of Axis Club Studio in Texas. We’ve had a great experience with Wellyx so far. The software offers far more features and capabilities than I initially expected, which has been a huge benefit as we’ve launched and grown our studio. There is definitely a learning curve when you’re first getting started, but the support team has been incredibly responsive, patient, and helpful throughout the entire process. A special thank you to Sandra, who has been wonderful to work with from day one. She is always quick to respond, knowledgeable, and genuinely invested in helping us succeed. While it takes some time to become familiar with all of the features available, the platform provides a lot of value once you learn how to navigate it. The level of customer support we’ve received has made all the difference, and I truly appreciate the team’s commitment to helping their clients every step of the way.

The Wellyx team made our implementation experience smooth and stress-free. Their availability, professionalism, and commitment to supporting us every step of the way were exceptional. The guidance and attention they provided made a huge difference, ensuring a seamless transition. We highly recommend Wellyx to any organization looking for a reliable and customer-focused software partner.

Company kept cold calling after repeated requests to remove us from their lsit

After migrating from another platform, I can say with confidence that Wellyx delivers where so many others in this space simply don't. The yoga and fitness CRM market is full of overpromises and under-deliveries - Wellyx has been a genuinely refreshing exception to that pattern (and we would know, because we have tried most of them). What sets them apart most isn't just the software - it's the people behind it. Support in this industry (as you may probably know) is often an afterthought, lots of the time a chatbot or a ticket queue that goes quiet for days. With Wellyx - you can actually pick up the phone and reach someone. When you're managing a live studio operation, that alone is worth a lot! They're a smaller company, and honestly that works in your favour (it did in our case). They're agile in a way the bigger platforms simply can't be, they listen to feedback, take it seriously, and you can actually watch improvements roll out very quickly. The UI has evolved meaningfully since we started, and it keeps getting more intuitive. Featurewise they punch well above their weight. The marketing module alone is impressive with segmentation, automation, rewards programs, a pop-up builder, even elements of gamification - all under one roof. For a platform positioning itself as an all-in-one, it genuinely lives up to that. You can see how we've implemented it (it's widely customizable) at goji.yoga. Other noteworthy features are access control, scheduling, staff management, services and events, recurring classes, communications (such as SMS, social, in-app), sales pipeline, among other things - all that without the usual chaos. The full setup and integration took us a couple of weeks. Their pricing is fair and straightforward, with 24/7 human support. No tool is perfect, and Wellyx is not either. If I was to add my wish list, I'd want to see more integration options (such as booking button in GBP among other things) — but they're clearly committed to getting it right and I could see them becoming one of the leaders in the category. We're confident it will help any serious fitness business realize its full potential - it certainly has for ours.

Absolutely do not purchase this app. I used it for my business. They promised all sorts of things promised me a promised me a certain amount and then overcharged me. The app was down for multiple days at a time cause my business thousands of dollars!!!! DO NOT Use!!!

Sandra Is OUTSTANDING! I started with Wellyx because its solve scheduling issues that I had with my Personal training studio I stay because of Sandra. Super responsive and very personable. I am not great with tech stuff and even worse at scheduling but she made it an easy transition I cant recommend them enough! I just wish I could schedule people out indefinitely. That would be my only gripe.