I ordered my plant on Feb 15th and it is now May 27th. I managed to contact them 3 weeks ago and they said they would put it through as urgent. Now, no-one answers calls or whatssapp or emails. As far as I am concerned, this is theft.
NS
Nataliya S.
Very unprofessional
Very unprofessional, I don’t recommend any one to work with them , they don’t respect about the agreed items , plus the boss she sais something and later do something totally different , they even bring pods with no trays
WA
Wenz A.
Buyer Beware: Misleading Products & No Support!
I ordered two plant bundles totaling approximately AED 1,800. From the first bundle (Office Plants – Bundle of 7), two of the plants delivered were not what I ordered, and one appeared to be a very young cutting from the nursery—too thin and lacking foliage. The same issue occurred with the second bundle (Office Plants – Budget Combo of 3); two out of the three plants were incorrect.
Additionally, the pots I had confirmed for repotting were not the ones delivered, despite prior agreement.
The delivery was made on Wednesday, and I was told replacements would be arranged by Saturday. However, nothing has happened since, and now they are no longer responding to my calls. On WhatsApp, the only response I receive is: “The manager is always busy,” which they claim is why they cannot confirm a replacement.
After reading numerous similar reviews on TrustPilot, I’m now wondering whether we can escalate this issue to Consumer Rights. I regret not checking the reviews before placing my order.
LK
Louis K.
you will receive plants that are dying,
you will receive plants that are dying, and they won't answer you again. shame
SM
Shui May W.
I ordered a “hard to kill” plant…
I ordered a “hard to kill” plant thinking it was a bundle deal, turned out to be one pot with two stalks at exorbitant price, the plant was shipped from India (according to their customer service) and could not be returned upon request right after I made the payment ….
The soil was so bad, that my existing plants started to wilt after I repotted them.
Please avoid, total scam website. Sell at 500% the market price.
AY
AYO
Shockingly poor experience
Same shocking experience as others have written. Prices are double or triple other stores and it took a month to finally get my order after they tried delivering me substandard plants that I had to reject. Wish I had seen these reviews before ordering ! I finally ordered somewhere else (greenie.ae) and they delivered the next business day without fuss and half the price. Lesson learnt …
AQ
ain Q.
Everything went WRONG with this…
Everything went WRONG with this company!! They are a total scammer and wish I had read all these reviews before buying from them.
Late delivery! First I was told that the delivery will be on the next day. Next day came nothing. When called, she said it will be next week instead, and when I asked her once again, the answer changed to tomorrow. From today, to tomorrow, to next week, no consistency and proper scheduling for delivery.
Second, they sent the WRONG plant! I refused to accept the plant and asked them to took it back right away. I told the lady on whatsapp that I would want to proceed with the refund.
And ever since that, she STOPPED replying and answering my calls. I've been calling her for MILLION times and she will never pick up. Whatsapp, calls, emails, DMs, all were never replied!!! However, when I tried calling using my husband's, she did answer the phone??!!?! Really unprofessional and agdjwhehdjeh!!!
I even told her that I will bring this matter to the authorities. But guess they are just used to this.
Now, no refund, no plants. I will never buy anything from them ever again!!!
GR
G R.
It’s been now 12 days since I payed
It’s been now 12 days since I payed.
No delivery of the plants bought, no reply on WhatsApp and no reply over the phone line.
It’s theft … this company should be shut down immediately
Make yourself a favor if you like your money or time and go buy somewhere else