Steph S.
I had a very bad experience with this…
I had a very bad experience with this company. Good thing we never purchased anything yet from them. They know that the site is still under contruction and he starts complaining that I am wasting his time going there because it is not passable at all. Take note, out of all the companies we called for site visit, they are the only one who complained! What do they expect with under construction and office workers are there? A clean and tidy office? Very rude approach and even threatened me that he will file a police complaint. THE AUDACITY! This is pure harassment.
Response from Well Potted PlantsOct 30, 2025
ALERT PAID NEGATIVE REVIEWS Dear Customer, Thank you for sharing your feedback. We would like to clarify that this review does not appear to be from a genuine customer. We have checked our records, and we do not have any client by this name who has contacted us or placed an order with us. Unfortunately, our competitor has recently been posting false 1-star reviews in an attempt to damage our rating. We have reported this matter to Trustpilot for investigation and are taking all necessary steps to protect our customers and our business. If you are a real customer and have experienced an issue, please contact us directly at [email protected] or send us a private message with your order number so we can resolve it immediately. For everyone else: please review our verified customer reviews, photos, and recent orders on our social pages. We stand behind the quality of our plants and pots and are always happy to help. Thank you for your trust and support, Well Potted Plants — Dubai