WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Boerne, Texas
Excellent
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Excellent
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Excellent
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Great
9,926 approved reviews, newest moderated first
Karen H.
Great customer service.
Response from WellBeforeOct 13, 2025
Thank you so much, Karen! We truly appreciate your kind words and are happy to hear you had a great experience with our customer service. Your feedback means a lot to us!
Susan H.
I had excellent communication with your well-informed office staff member who directed me to this product as most likely the one to meet my needs. They fit well, and are sturdy.
Response from WellBeforeOct 13, 2025
Hi Susan, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that the product is meeting your needs. Your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can assist you with. Warm regards,
Karla L.
Delivery to Dexter P.O. only worked because PO people know me. mIn. future mail to a PO Box m(P.O. Box 343 Dexter, MI 48130
Response from WellBeforeOct 12, 2025
Hi Karla, Thank you so much for your 5-star review and for sharing your feedback! We really appreciate your note about the delivery. I’ve updated your address preferences to include your P.O. Box (P.O. Box 343, Dexter, MI 48130) to ensure smooth delivery for future orders. Please don’t hesitate to reach out if there’s ever anything else we can help with. Best regards,
Judith H.
You had originally sent me a product that was due to expire quite soon. As soon as I notified you of this, you apologized and immediately sent a second delivery containing this product with a more reasonable expiration date. Your wonderful customer service was much appreciated.
Response from WellBeforeOct 11, 2025
Hi Judith, Thank you so much for your kind email. We truly appreciate you taking the time to share your experience and are so glad to hear that our team was able to resolve your concern quickly. Your feedback means a lot to us, and we’re grateful for your continued trust in WellBefore. Best regards,
M S.
WellBefore makes the highest quality KN95 masks we have tried and is always quick and thoughtful in their response to customer support requests. We highly recommend the experience of buying and using WellBefore products. We especially appreciate the care WellBefore has for the community that is clear through their customer support practices but also through the fun new colors and patterns they keep adding to their KN95 varieties to make it an easy decision to buy their masks.
Response from WellBeforeOct 10, 2025
Thank you so much for your thoughtful and detailed review! We’re truly grateful for your kind words and continued support. It means a lot to know you appreciate the quality of our masks, our customer care, and the variety we strive to offer. We’re thrilled to have you as part of the WellBefore community!
anna
Eman was very friendly and helpful, and the response time was quick. Highly satisfied!
Response from WellBeforeOct 9, 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience and that Eman was able to assist you quickly and kindly. Your satisfaction truly means a lot to us! We appreciate your support and look forward to helping you again in the future 💛
Brittany
Very quick to bring my order very pleased
Response from WellBeforeOct 9, 2025
Hi Brittany, Thank you so much for your kind words! We’re so glad to hear that your order arrived quickly and that you’re pleased with your experience. We truly appreciate your support! Warm Regards,
Mark B.
Good product. Received in good condition
Response from WellBeforeOct 9, 2025
Thank you so much for your feedback! We’re happy to hear your order arrived safely and that you’re pleased with the product. Your support means a lot to us! 💙