Madelyn L.
Incorrect address problem
I put the incorrect address on a recent order. I received texts stating the item could nit be delivered but had no idea why. Well before discovered my mistake and informed me so I could communicate with the USPS. The package has been returned to the company and a refund was given. The company was great throughout this episode. I even reordered the masks before I received the refund because they were needed and the company was so helpful.
Response from WellBeforeOct 17, 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re so glad to hear that our team was able to assist you and help get everything sorted out smoothly. We truly appreciate your trust in us especially for placing a new order even before your refund arrived. It means a lot to know you value our products and service. We’ll continue doing our best to make every experience just as seamless. 💙