WellaWhiteReviews of wellawhite.com

I recently purchased 2 but there was an error and it was duplicated. So I paid for 4 and was to receive 4. Immediately contacted them to cancel duplicate but it was already being processed and too late to cancel. Was reassured not to worry because there was a 30 day return policy. As soon as I received the duplicate product I reached out to get instructions for return. Was told the policy due to health regulations is that they are returnable. I have everything in email saying I could! PayPal won't help because it's not a billing issue. I have contacted my credit card company now. I'm so disappointed since the product itself is great but the company is not ! They do not follow through with promises. It is so disappointing because I do like the product and would have given a much better review had they been honest

Haven’t had an issue with the product apart from the well documented “over order” . However, has anyone managed to get replacement heads? The Company don’t sell them and as far as I can see, nobody else does So once you have used them all, the toothbrush is useless.

I accidentally ordered from this website and was told the same as everyone else you can’t cancel as it was already dispatched B.S.but you have 30 days to return the item B.S. after 12 or so emails it’s just lies and more B.S. its company’s like this that give the internet a bad name, this company should be closed down and the owners jailed. Shame on you wellawhite.com

The worst company to provide any contact support. Every Issue raised online replied your order and inquiry is now closed. My delivery only arrived 2 days ago. Now they have said under the sanitation regulations they cannot offer any returns or refunds. By the way they also doubled my order and charged my twice for 1 order. I haven't been able to get past the auto generated. Very unhappy with this company. Please note: 3 of the boxes are still sealed in original wrapping. 1 I opened to see what was in the sealed box. I gave not used it. I also read on the internal phamphlet that they are not suitable for ceramic crowns.

Absolutely outrageously bad company. They will not accept returns, despite assuring you that you can. They lie. Not only that but the website is deliberately set-up to ensure customers place orders unwittingly. It's designed to be confusing so that you make numerous orders by accident. Even though I contacted them within a few minutes about cancelling a duplicate order, they said that's not possible as item has been shipped. BS. But not to worry as I could send it back once delivered. This is not the case. Do not be fooled by all their own online reviews, and some on here which are no doubt generated by them. Plus, says American company, with phone number that is never answered. And an address in Lichtenstein. Dodgy as. Avoid at all costs.

Deliberately misleading and confusing website when ordering. Designed to rip off customers. They refuse to take returns. Despite agreeing at the time of order to take returned items and refunds. They are effectively scammers.

BEWARE!!!! Total scam do not order anything they do not take returns or offer refunds. I was promised in writing that after an order was mistakenly placed I could return the item. Like many others have stated they do not take returns or issue refunds! So £100 wasted. This company shouldn’t be trading! Also the good reviews they do have are placed by themselves! STAY CLEAR! SCAMMERS

Terrible customer service. Can't review their product because I haven't opened the package and will not. Wanted to canel order 10 minutes after accidentally placing order. Was told it was already packaged and shipped (in 10 minutes?) but I could return for a refund once received. Contacted them to find out process to return and was told no returns for hygenic reasons. Completely unopened package! I thought they were a reputable company, but I guess it's a case of buyer beware.