WellaNail Reviews | Read Customer Reviews of wellanail.com

WellaNail Reviews | Read Customer Reviews of wellanail.com

WellaNail reviews

96 approved reviews, newest moderated first

Marek B.
May 22, 2026
Relevant product information and smooth…
Relevant product information and smooth purchase process minus unnecessary "push sale" attempts ahead of the payment step.
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Ric C.
May 20, 2026
The Customer Service was EXCELLENT!!
The Customer Service was EXCELLENT!!! They answered within minutes of the initial email. The duplicate order was cancelled and refund initiated within an hour. They responded with a couple of follow-up emails to make sure I was satisfied. This is how customer service should be run. OUTSTANDING JOB!!!
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Suzanne M.
May 18, 2026
I tried to order 2 products on a special deal .. but somehow ended up with over £150 worth of stuff I didn’t want or order. Cancelled the whole order immediately as I couldn’t afford that.
Staff were prompt and fair to cancel an order I didn’t want .. I will try to order again just the product I wanted.
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Steve F.
May 13, 2026
I received answer to my question in a…
I received answer to my question in a timely manner and am now in the process of completing a return.
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James M.
May 10, 2026
Made 1 Order & was charged for 2 Orders
Sat, May 9 at 10:00 PM I made 1 order. Then I checked my bank account & saw I was charged for 2 orders Sat, May 9 at 10:30 PM I called support & canceled both orders Sat, May 9 at 10:47 PM I got email that said order was shipped and can not be canceled Monday 11 I will have my bank stop both payments as Fraud
Response from WellaNailMay 10, 2026
Hello James, Thank you for sharing your feedback. We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance. Best regards, Tracy from WellaNail
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Fernando P.
May 9, 2026
Too small font for declining offers.
Too small font for declining offers.
Response from WellaNailMay 9, 2026
Hello Fernando, Your feedback is extremely valuable and will help us improve. We always strive to provide our customers with the best experience, from the purchasing process through to clear communication. We want to learn more what happened with your WellaNail order. As we could not locate your order based on this review alone, we have sent you a separate request for further information. Please make sure to check your email inbox whenever you have a moment. Let's keep in touch, Tracy from WellaNail
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J F.
May 5, 2026
Product didnt work at all
Product didnt work at all. After emailing Customer service 4 times in one week, i had bad communication back and forth with 4 different agents. They do not back up their product and issued me $13.99 refund out of a $56 order. Would not recommend the product or customer service of this company at all. There was no resolution on my end they offered me $13.99 refund thats all. That to me is unacceptable.and nothing was resolved as they mention in their reply.
Response from WellaNailMay 6, 2026
UPDATE Hi there, Thank you for this information. After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime. If you have any further questions, please do not hesitate to contact us again. _______________________ Hello there, Thank you for your feedback. Your concerns regarding product quality are important to us, and we want to learn more about your experience with WellaNail. As we could not locate your order based on this review alone, we have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment. Let's keep in touch, Tracy from WellaNail
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Kenneth S.
May 4, 2026
Wait and See
I just ordered the product and will wait and see how well it works. Im not a paid endorser.
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