WellaNailReviews of wellanail.com

NEVER BUY ANYTHING FROM THIS COMPANY .THEY ROBING CUSTOMERS AND MAKE EXCUSES THEY CAN'T REFUND THE MONEY. CHARLATANS..

NEVER BUY ANYTHING FROM THIS COMPANY. CHARLATANS AND ROBERS. YOU TRY TO BUY ONE AND THEY UNDERHANDED TAKE MORE THAN IT COST. LOUSY EXCUSES TO NOT REFUND YOUR MONEY

BEWARE SCAMMERS! Not a proper company just online criminals trying it on. My experience was the same as many others – more items appeared in the basket in the middle of the payment transaction than ordered, I was charged extra for some kind of insurance which I had not authorised and they charged for a second order without my consent on the back of the first payment. When I checked with Paypal I found that they had somehow joined me up to their subscription service and charged me for a third time! I realised it was a scam when they didn't send me any order confirmations or receipts by email. I emailed within the hour asking to cancel the order. They made out to be all friendly and helpful and said they would try to intercept it at their warehouse and after a few minutes, reported it was too late. Surprise, surprise! As if they had people working in their warehouse at 10 p.m. on a Friday evening! They agreed to refund the "insurance" and after several other emails, and communications with my bank and Paypal I was surprised that the rest of the money was refunded. It seems that Paypal had already rejected the first payment. Have nothing to do with this so called company which I believe may also be fraudulently using the name of a legit company on their bank account. If I could have awarded no stars or minus stars, I would have done.

Same experience I had as many who commented on trust pilot. You place an order for one bottle and they automatically add couple more bottles without your consent, take the payment in seconds then instantly they send you an email informing you that you order has been dispatched just after minutes of submitting the order. It took me weeks to get my money back. Avoid

As soon as I placed my order I realised that the product would be sent to my previous address so I updated them immediately only to be told, sorry, your order has been despatched but you can return if you're not happy. I explained that I couldn't return if it was sent to the wrong address so they then said we've managed to update the address.... guess what? It arrived at my old address and I haven't been able to locate. Nightmare communication, when I went back to explain that delivery was incorrect I was told that my previously raised enquiry had been closed and to raise a new ticket! Beyond exasperating; I will fight this, but I query why they have customer services when it clearly isn't!!

I went to order 1 bottle and instantly had 5 already checked out. I asked to have the order altered within 5 minutes but was told it had already been dispatched!!! I had to instantly cancel my credit card and have spend the last month working towards a refund. Paypal refunded me half of the money and someone at the Wellanail site has agreed to refund me another amount. All in all a very annoying encounter. I have the product so we will see if it even works. Have used it for a week with no change.

I didn't even check out and it charged me. The website is confusing. I thought I was getting a discount on one bottle. It ended up adding a second to my order. I said heck no and swiped the browser from my phone. I then got a notification that I had purchased it for around 90$ usd. I said we'll it better be worth it. I've been applying it like it said for almost two months and I see no change. They should be jailed for their deceptive website. Absolute scam do not buy.

The product does not work. I followed the directions to the letter and saw no change. Also they do not honour the 30day money back guarantee which I tried to get. they only consider it if bottles are unopened so you cannot evaluate the product. After a lot of emails I had to accept 75%. Do not trust this company.