WelaxReviews of welaxhome.com

Response from WelaxSep 21, 2026

Bonjour ! Quel plaisir de lire votre message ! Nous sommes ravis que la S4 ait autant de succès auprès de votre famille — c’est exactement ce qu’on espère quand on conçoit nos chaises. Merci pour votre patience concernant le petit souci de livraison : notre équipe support est toujours prête à réagir vite et proprement, et c’est super motivant pour eux de savoir que ça n’a pas gâché votre expérience. On croise les doigts pour que le bureau de votre femme se remplisse bientôt de S4 ! Si elle a besoin de conseils sur les coloris ou les options, on est là. Merci encore d’avoir choisi nos produits pour toute la famille ! Cordialement, L'équipe du service client Welax

Response from WelaxSep 21, 2026

Hi there! We’re absolutely thrilled to hear you love the chair — “fantastic” is exactly what we aim for! Your 5-star review just made our whole team’s day. We put a lot of heart into making sure every ergonomic detail holds up to real daily use, so it means the world to know it’s a great fit for you. If you ever need anything — whether it’s setup tips, replacement parts, or just want to share a photo of your new workspace — we’re always here for you. Thanks again for choosing us! Sincerely The Welax Support Team

Response from WelaxSep 21, 2026

Hi there!​ Thanks so much for taking the time to share your experience with us! We’re thrilled to hear you love the sturdy build and comfort of the chair — that’s exactly what we aim for. It’s also great to know the fast shipping and easy assembly made the whole process hassle-free for you. We always want getting your new furniture to be as smooth as possible! If you ever need anything down the line, whether it’s care tips or help with future orders, don’t hesitate to reach out. Enjoy your new chair! Sincerely The Welax Support Team

Response from WelaxSep 21, 2026

Hello Elvira, We sincerely apologize for the unpleasant experience. We have arranged for a senior customer service representative to contact you with a solution. Please check your email; should you have any questions, feel free to contact us via our official email address. We are committed to ensuring your rights are fully protected. Best regards, Customer Service Manager, Welax

Response from WelaxSep 20, 2026

Dear Customer, Thank you for taking the time to share such thoughtful feedback — we truly appreciate it. We put a lot of effort into ensuring our chairs arrive in perfect condition, and we’re glad the packaging and included tools made assembly hassle-free for you. A smooth setup is just as important as the product itself! More importantly, it’s incredibly rewarding to know the full range of adjustments is delivering the ergonomic support you need for extended work sessions. Built to last is our promise, and we’re confident this chair will serve you well for years to come. Please don’t hesitate to reach out if you ever need anything. Warm regards, The Welax Support Team

Response from WelaxSep 20, 2026

Dear Customer, Thank you for taking the time to share your experience! We’re delighted to know our chair has made your work-from-home routine significantly more comfortable. Our design team puts a lot of thought into both ergonomic support and build quality, so it’s incredibly rewarding to hear it’s paying off for you. We also take pride in making assembly as straightforward as possible — we’re glad that part was hassle-free too! Thank you for trusting us with your home office setup. Please don’t hesitate to reach out if you ever need assistance in the future. Warm regards, The Welax Support Team

Response from WelaxSep 17, 2026

Hi there, Wow—thank you so much for the amazing review! We’re thrilled to hear that your S9 chair is not only super comfortable but also easy to assemble. It means a lot to know the premium feel stood out to you, especially at this price point. Fast shipping + a great chair = exactly what we aim for! Thanks again for choosing us and for the high recommendation. If you ever need anything down the road, we’re always here to help. Wishing you many productive (and comfy) days ahead! Warmly, The Welax Support Team

Response from WelaxSep 14, 2026

Dear Customer, Thank you for your feedback. We sincerely apologize for any frustration caused. Regarding your order, we noticed that a chargeback request was filed and the bank has already initiated the refund process. As the funds have been reverted, we are unable to fulfill the order at no cost. We truly regret that we couldn't resolve this to your satisfaction and apologize for any inconvenience. We hope to serve you better in the future. Sincerely The Welax Support Team