Susen S.
Eva was my account service person who…
Eva was my account service person who helped me cancel my subscription. First of all, I think the Weiss investment products are great. I'm just clearing all renewals and monthly auto subscriptions as a matter of spring cleaning. So when I wasn't sure if I had canceled correctly online, I called and had the pleasure of speaking with Eva who helped me. It was the most pleasant experience to speak with Eva, a real person who respected my needs and just was "real". I say "real" because it felt like visiting with a friend rather than a service representative, not that there aren't many wonderful service reps, but sometimes it's almost like talking to a robot. So, my day was made so much more pleasant having spoken with Eva. She has been with Weiss for some 20 years she mentioned and it really makes me have great confidence in the Weiss group. When I'm ready to buy more advice and guidance, it will definitely be from the Weiss group of products.



