weissratings.comReviews of weissratings.com

Everything well from customer service to grading stock and cryptos. Juan is one of the best in cryptos.Ida, customer service, does what she says she will do. very helpful.

A human being actually picks up the phone and helps you resolve your problem! You simply don't get this kind of quick, courteous, and helpful customer service anymore. 5 stars.

Jan was terrific and very helpful. She gave me excellent advice, was always courteous and I never felt she was being pushy. In fact, she encouraged me to think about it before making my decision. She wanted me to be happy with my choice, and I also knew she would be there if I had any questions now and in the future. Lastly, Jan is far nicer than a computer.

Weiss customer support is first class. I live in the southern hemisphere on the opposite side of the earth from Miami so always communicate via email due to the time differences. There was a problem with a credit card I used for the annual renewal of one of my subscriptions. I hadn't noticed the problem for well over a year due to the problems that the pandemic had caused me. One email to the customer support team and it was fixed and my lifetime subscription was reactivated after all that time. How easy is that. The help is always prompt and cheerful, a great service. The experience of my personal financial journey with the Weiss team, particularly over the last decade has been most beneficial to me and my family and the quality of the customer support team makes the journey so easy. A very happy subscriber. Cheers.

I placed a subscription(s) in the wee hours but was really tired when I did so. I called when I was fully awake to ask what I had purchased. Cheyenne very kindly & patiently explained everything I can now access. I am happy!

Andreas Spentzos did an outstanding job for me in resolving a challenging technical issue. He was very diligent and pleasant to work with. It is rare to get this kind of customer service.

In the past two days, I've spoken with 4 customer service personnel. Today (Tahlia?) was helpful in answering all my questions. Both yesterday's and today's other individuals couldn't so in each instance I asked to be forwarded to Andres, a senior experienced manager who is always helpful. A technical suggestion he gave me yesterday I may have misunderstood which, after attempting to follow it, I finally asked to leave him a message (both phone and email). He will probably call or email me back tomorrow. I subscribe to four Weiss publications. I like Weiss but increasingly I am burdened with Sales pitches, sometimes 4-6 a day! And Martin Weiss has become too much of a huckster. So I'm not quite as enthusiastic as I was when I subscribed to the four Newsletters. But I always look forward to reading what Juan, Maria, Bruce, Tony and Chris write. I have lost (on paper) considerable money so far with my investments as the past year has not gone the way Martin and Juan predicted through no fault of their own. I'm hanging in there but I do wish they could give more technical help on the phone following some of their tutorials.

Phone answered quickly, questions dealt with in a friendly and efficient manner. It felt like I was dealing with a real person; Eva