Stacy W.
Customer service is less than…Poor customer service
Customer service is less than excellent. It takes a very long time to hear back from anyone and then I have found only have many attemptes.

WeightRx is your trusted partner in online medical weight loss. With a wide network of licensed healthcare providers across all 50 states, we offer immediate access to both State-Regulated & FDA-approved weight loss medications through insurance authorizations or convenient cash pay plans customized to your needs. We ensure personalized treatments following a swift online consultation. Our thousands of success stories are testament to our commitment. Trust in WeightRx for a rapid, supportive, and tailored weight loss journey.
WeightRx (weightrx.com) has 1,581 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

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1,581 approved reviews, newest moderated first
Stacy W.
Customer service is less than excellent. It takes a very long time to hear back from anyone and then I have found only have many attemptes.
Christine C.
If I could give zero stars I would. Customer service is terrible. Bought a year in advance first three months were not enough to last the full three months. Last week and half of each months shot were shorted. Finished 3 weeks early and they were unresponsive. I asked for refills then they said I needed to pay an additional $99/month for higher dosages, which I was only asking so I wouldn’t run out again. Took 5 emails, 1 phone call and at least 8 refill requests for them to respond with I need to pay more money. They never addressed the shortage of dosages. The only thing they did quickly was refund my remaining 9 months. Maybe that deserves the 1 star.
Emily C.
Easy to deal with. Easy to understand. Quick service.
Charles Michael M.
Terrible customer service. Starting you small prescription, then wanting to to increase your payment by $99.00 per month. Paid for six months and only received (3). Can't get a response from anyone...
Mary
Great experience with weightrx. I could not be happier
Dan
My Tirzepatide arrived promptly. My side effects have been minimal. I'm satisfied with the weight. Getting a refill was challenging but is now on it's way.
KJ
Easy to set up and transfer scripts.
Rhonda
Good value and it works!