WeGotSoccer.comReviews of wegotsoccer.com

Very Slow Shipping Process and Discount not applied. I ordered two soccer uniforms on Aug 11 for my 4 year for the soccer training we signed him up for and until today no shipping info "In Process" status. I gave them a call and was told it would ship out next week. Crossing fingers we get them before next Saturday, since game days are on Saturdays and won't be able to play if we don't have the uniform. Shipments coming from China get here within 10 days. They have 4 different locations and not sure how many warehouses and they couldn't get those two little uniforms out? I ordered his soccer cleats from TEMU which shipped on Aug 14 and I received them on Aug 21... This is ridiculous.... Not to mention the discount code I was given to use at checkout that didn't work and come to find out now it doesn't apply for team orders, then whey give it to me? They need to do better then this... and based on the other reviews I saw on Trust Pilot, I sure hope I don't have issues with returns if things don't turn out right. Good Luck doing business with WeGotSoccer....

I returned an item (which of course I had to mail back myself at my own expense). The tracking showed it had been delivered to them two weeks ago at that point and I still did not receive a refund or any acknowledgment of receipt. I had to email multiple times to get a response and eventually a refund. Replied and said it should not be my job to micromanage my refund and that I was unhappy with my experience, and once again was ignored. These people are just jerks.

They sent me a wrong item that I need to return it, and the policy says if you are asking for a refund, you need to get confirmation from the company before you sent the item back. I asked for a refund and sent emails, tens of emails, and they never replied... I am thinking they are sending me the wrong item on purpose

I wouldn't use this company. Unfortunately, my sons soccer team does though. I wanted to buy a simple shirt to support the team. I'm usually a M or L in Nike. I went with a L to be sure. It fit like a Small - maybe even child or women's sizing. They asked for pictures. I sent them. They asked for more pictures with another Nike shirt to compare. I did with a M and the L they sent was smaller! They said they couldn't refund me but could offer my 20% of the same shirt. The shirt is very low quality - must be Nike's lowest offering - I'd say even similar on the kids jersey/uniforms. No chance I buy anything from this company again.

Worst attempt at omni-channel retail I have ever seen. If I buy something at the retail store in Jacksonville, it is always a great experience. The people are nice, and the product is solid. However, stay away from the website at all costs. Their fulfillment is awful, and then when you want to ask about it the service is equally awful. If you have a local store, you are probably safe (Jax for sure), but otherwise I would avoid them and use Soccer.com.

This company is mismanaged and deceitful and the customer service is awful! I ordered my son cleats and ten days passed with no shipping email and so I emailed them only to find out after three extra days they didn’t have his size! They offered me a smaller size!!! I was so angry and all they said was oops! This isn’t the first time this happened but it is the last. They cost me having to spend full price on another site because the 4th of July sales were over! Don’t shop here.

I was iffy based off the reviews, gave it a shot. It was incredible! The prices for the cleats were great and shipping was great as well! Will buy again and buy my soccer equipment for we got soccer.

Absolute amazing customer service! 5 Star!