WeGotSoccer.comReviews of wegotsoccer.com

Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it

Recently ordered from this site for the first time. Needed to make a return and emailed the address stated on the company's website for returns. I received autoreply emails (acknowledging that my email was received) to two separate and detailed inquiries, but I was never contacted beyond that, nor did I receive a shipping label or directions for returning. Today I finally called the phone number on their site, and sat on hold for over 20 minutes before someone finally picked up. At this point, I was told an email with directions for returning would be sent and that "personal preference" return was at my expense. Nowhere in the return policy does it state that customers are responsible for the cost of returns, only that items must be returned within 30 days. Long story short, buy from this site ONLY if you know exactly what you need and will not need to make a return or exchange. It is difficult to actually get in touch with a human to help you and expensive to make returns. They have a great variety of soccer apparel, etc. but are not equipped to provide any customer service in the online sector of their business.

Very Slow Shipping Process and Discount not applied. I ordered two soccer uniforms on Aug 11 for my 4 year for the soccer training we signed him up for and until today no shipping info "In Process" status. I gave them a call and was told it would ship out next week. Crossing fingers we get them before next Saturday, since game days are on Saturdays and won't be able to play if we don't have the uniform. Shipments coming from China get here within 10 days. They have 4 different locations and not sure how many warehouses and they couldn't get those two little uniforms out? I ordered his soccer cleats from TEMU which shipped on Aug 14 and I received them on Aug 21... This is ridiculous.... Not to mention the discount code I was given to use at checkout that didn't work and come to find out now it doesn't apply for team orders, then whey give it to me? They need to do better then this... and based on the other reviews I saw on Trust Pilot, I sure hope I don't have issues with returns if things don't turn out right. Good Luck doing business with WeGotSoccer....

Ordered cleats and received them 4 months later after soccer season was done. The box was completely destroyed. Customer service, Devin, was very nice and knowledgable but the company policies stink. Return shipping costs are to be covered by the customer. So not only have they had my $90 this whole time but now I get to pay for shipping again.

Will never buy from them again! Got our cleats in a reasonable amount of time but they were way too small and this company does NOT provide a return shipping label. You spend $300 for cleats and you return at your own expense! That is extremely poor customer service!!