Wefunder is the largest stock market for retail investors to invest in 'private' startups. We created this industry in 2012. Then we lobbied 9 years for regulatory reform. We petitioned Congress & shaped law. Invited to watch Obama sign the JOBS Act.We’re a Public Benefit Corporation with a goal to fund 20,000 more founders by 2029. In all 50 states. From all backgrounds. From coffee shops to supersonic planes. Backed by the people who believe in them. We help anyone invest in what they believe in – to vote with their dollars on what our society should fund. Together, we help more scrappy, hungry risk-takers take their shot to move our world in a better direction.Our vision is to be the pre-NASDAQ stock market. We want to make it normal for every high-growth startup to raise from their customers and fans in a "Community Round." Startups will be able to raise up to $150M in a primary offering from the public... but legally, they remain private companies. Secondary trades happen once every 9-18 months in a "long term stock market" that lines up with traditional VC raises. Companies get the upside of fans investing and liquidity, but without public company restrictions or quarterly earnings pressure.
Wefunder, Inc. (wefunder.com) has 377 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
Wefunder, wefunder.com
Website
wefunder.com
Category
Investments & Wealth
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Tolle Idee, viele Projekte. Leider gibt es keine Unterstützung für die Auszahlung an nicht-amerikanische Personen
Response from Wefunder, Inc.Sep 5, 2023
Hi there,
Thank you for reaching out. Your review stated, "Great idea, many projects. Unfortunately, there is no support for paying out to non-American individuals." However, we do have a way to payout to our international investors and do it every day. :)
All you have to do is wire it back to your bank account if you live outside the US.
Feel free to reach out to me at [email protected] if you need assistance.
Mark "Merc" Mercer
Head of Investor Success
Wefunder
PT
P-T H.
Scam
Scam - I would like to get my money back
Response from Wefunder, Inc.Jul 18, 2023
Hi Paul,
You reached out to us on February 28, 2023 and we responded to you the same day, but never heard back. We don't have a Wefunder account that is connected to the email address that you are using. If you can provide us with an email that you used on our platform, we can look up your account and help you. Feel free to reach out to me at [email protected].
Your question was, "How do I get my money back or cash in the investment I made?" The general answer here is that returns on Wefunder investments tend to be longer-term (the average on a return, if you receive one, is around seven years), particularly with a convertible note or SAFE as you wait until the company goes public or is acquired. It may be quite some time until you see a return.
Looking to sell? While there is no public market for your investment, you may sell your stake to another investor if they are a family member or an accredited investor during the first year of your investment. After the first year, you may sell your stake to any interested buyer.
In either case, you'll need to find a buyer first. Once you have a buyer, email Wefunder* at [email protected] to set up the legal transfer documents. During this process, you'll also need to arrange the transfer of funds between you and the buyer, as Wefunder does not assist with this step.
* If your investment is directly managed by the company you invested in (meaning not through an SPV or Custodian), you must contact that company to facilitate the transfer. Wefunder would not manage the investment in this case.
Mark "Merc" Mercer
Head of Investor Success
Wefunder
AB
Alfred B.
5 star service to me
5 star service to me. Every time I inquire on a problem, support comes through with clear and precise answers
Response from Wefunder, Inc.Jul 14, 2023
Hi Alfred,
Thanks for reaching out. We are glad you have had a great experience!
Mark "Merc" Mercer
Head of Investor Success
Wefunder
RT
Reginald T.
Speaking with representative
Speaking with representative
Response from Wefunder, Inc.Jun 23, 2023
Hi Reginald,
Thanks for reviewing us - we are glad you had a great experience.
Mark "Merc" Mercer
Head of Investor Success
Wefunder
JM
janak M.
I raised an investment in betterhalf.ai…
I have received my money back, it was a fault from bank.
Thanks and sorry for bothering you.
Response from Wefunder, Inc.Jun 12, 2023
Hi Janak,
Thanks for reaching out. I see you said we have yet to reply, but as you know, we were talking this morning. As you already know, the pre-authorizations will drop off, and I recommended how to handle the one remaining on your account. As I stated before, we don't have charges on our side to refund you. Please let us know what your bank says to my suggestion because I have been trying to be helpful.
Update: Janak, I'm glad you found out your bank was holding the money. We would appreciate an update on this review and reconsideration of your rating of us.
Mark "Merc" Mercer
Head of Investor Success
Wefunder
WK
Walter K.
This is getting ridiculous. [SOLVED]
Oh, so I used the wrong sender to contact you? This is just a lie. I sent 6 e-mails with the right address, the one I use on my Wefunder account. I am still waiting for an answer. This is getting ridiculous. How hard can it be to refund someone?
EDIT: My issue has been solved so I change my review to 2 stars because of the response time that still needs major improvements.
Response from Wefunder, Inc.Jun 15, 2023
Hi Walter,
As you know, we have already been in talks and I supplied you with the tracking number of your refund for your bank to look into. If you need further assistance, you know that you can always contact me and I'm happy to help.
Mark "Merc" Mercer
Head of Investor Success
Wefunder
MA
Mathias
They charge 7,5% of everything you…
They charge 7,5% of everything you raise and they don't bring any customers. It's a waste of time and a waste of money. SCAM!
They only promote companies at insane valuations which will guarantee all their investors lose money but at least they get 7,5% of the money they steal.
Response from Wefunder, Inc.May 26, 2023
Hi Mathias,
Thank you for contacting us. We apologize for any frustration you may be experiencing regarding our due diligence check and not allowing your company to raise. It is true that we charge a 7.5% fee, as is standard practice for companies seeking to raise funds on our platform. However, we must clarify that your accusations are unfounded. Once your company has raised at least $50,000, we do provide access to our investor database. Furthermore, we have accommodated many companies at varying valuation levels in the past.
We wish you the best,
Mark “Merc” Mercer
Head of Investor Success
Wefunder
JA
Jasonde
Does anyone actually work at customer "support?"
About to set up $5m campaign, finally went with Wefunder after days of research and got board approval to go ahead Unfortunately it has proved impossible to get an answer from customer "support" on, well, anything apart from a fairly vague answer to my first question. That only took 2 days, so not bad by today's standards, but all questions asked since 2nd May (now 18th) have thus far gone unanswered, except for the standard "we'll get abck to you in 24 hours" autoresponse. Just a heads up, I'll give you until the end of the week after which we'll take the project elsewhere ... cannot be waiting 16 days for answers on questions. (ps yes, read the extensive FAQ - actually quite good, but these questions fall between the cracks and, yes, routinely check junk email)
Response from Wefunder, Inc.May 26, 2023
Hi Jasonde,
Thank you for contacting us. We apologize for any delay you experienced. Be sure to email [email protected] as that team helps our founders. They typically respond within 1-3 business days.
Best,
Mark “Merc” Mercer
Head of Investor Success
Wefunder
