customer
Quick and accurate
Quick and accurate resolution .
Response from Wefunder, Inc.Nov 13, 2022
Hi there! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.

Wefunder is the largest stock market for retail investors to invest in 'private' startups. We created this industry in 2012. Then we lobbied 9 years for regulatory reform. We petitioned Congress & shaped law. Invited to watch Obama sign the JOBS Act.We’re a Public Benefit Corporation with a goal to fund 20,000 more founders by 2029. In all 50 states. From all backgrounds. From coffee shops to supersonic planes. Backed by the people who believe in them. We help anyone invest in what they believe in – to vote with their dollars on what our society should fund. Together, we help more scrappy, hungry risk-takers take their shot to move our world in a better direction.Our vision is to be the pre-NASDAQ stock market. We want to make it normal for every high-growth startup to raise from their customers and fans in a "Community Round." Startups will be able to raise up to $150M in a primary offering from the public... but legally, they remain private companies. Secondary trades happen once every 9-18 months in a "long term stock market" that lines up with traditional VC raises. Companies get the upside of fans investing and liquidity, but without public company restrictions or quarterly earnings pressure.
Wefunder, Inc. (wefunder.com) has 377 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
377 approved reviews, newest moderated first
customer
Quick and accurate resolution .
Response from Wefunder, Inc.Nov 13, 2022
Hi there! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.
Catherine
Quick reply. Taken seriously and issued sorted out immediately.
Response from Wefunder, Inc.Nov 13, 2022
Hi Catherine! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.
Rosemarie
It’s very hard to get clear solutions regarding my problem on initiating cash on their website. My Cash Wefunder is negative. And i have been transferring money from my ACH account to clear the issue. It keeps saying “failed.” I emailed costumer service multiple times concerning my account. Still unsuccessful.
Response from Wefunder, Inc.Nov 13, 2022
Hi Rosemarie, Thanks for reaching out. I'm sorry that you felt our service was inadequate. As you know, I helped you many times over the past few days with your transactions that were coming up as failed. This is the message that your bank gives us - we don't have control over that. Each time you wrote in, you were answered within 3 hours with the exception of yesterday evening. I came on to help you today, but can see that you deleted your account. If you need my assistance further, you can reach me at [email protected]. Merc Head of Investor Success Wefunder, Inc.
Keena Robins J.
Wefunder made it easy for me to invest in the companies that I was interested in. When I had questions, they answered promptly and accurately. Plus, I liked how user friendly their website is.
Response from Wefunder, Inc.Nov 11, 2022
Hi Keena! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.
Mahesh S.
I think Wefunder does not allow a brokerage account to be linked. They may require an account in a bank. They just decline without saying what we should be doing, or why they declined.
Response from Wefunder, Inc.Nov 11, 2022
Hi Mahesh! Thanks for reaching out and reviewing us! Unfortunately, we do not accept payment via (IRA/401K/self-directed IRA) on this platform. I apologize for any inconvenience here, however we do accept a number of other payment options. Those include: ACH Transfer (US bank account only) Credit Card - including Apple Pay and Google Pay (Limit $10,000 per investment.) Wire Transfer Check (US only and investments $1000+) I hope that we can make your experience better and get you up to 5 stars! :) Please email me at [email protected] should you need assistance. Merc Head of Investor Success Wefunder, Inc.
Mjd
Wefunder responded in a timely manner. New exactly what the issue was and corrected it. The issue was that I had entered my secondary email address. Great support so far!
Response from Wefunder, Inc.Nov 10, 2022
Hi there! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.
Todd
I needed to prove accredited investor status. Your office promptly explained what it was you needed for your regulatory compliance. The process went smoothly and the staff was attententive, helpful and responsive.
Response from Wefunder, Inc.Nov 10, 2022
Hi Todd! Thanks for reviewing us! We are glad you had a great experience! Merc Head of Investor Success Wefunder, Inc.
Steve
I feel that you need to modify your fundraiser protocol. If people send in an investment it should be accepted. None of this waiting 30 days to get accepted.
Response from Wefunder, Inc.Nov 10, 2022
Hi Steven, Thanks for reaching out. As you know, NextBolt had an oversubscription. It is not uncommon for the finalization process to take some time after the round closes. In order to execute your investment, there are a bunch of SEC guidelines and regulations we have to abide by. Once your funds have been sent to the company, your contract will be countersigned and your investment will be marked as confirmed. We appreciate your patience during the process and apologize that it has made you feel that your experience on our platform was two stars worthy. If you would you like to talk further or need anything, you can send me a message at [email protected]. Merc Head of Investor Success Wefunder, Inc.