Kenneth L N.
Software isn't great and company is shady
Bought a lifetime license that was later canceled. Hard to trust a company that would do that. In any event, when I did have a license, I found the software to be lacking compared to other webinar tools. I would suggest continuing your search and not using Webinar Ninja.
Response from WebinarNinjaApr 6, 2026
Hi Kenneth, Thank you for your review and for being an early user of WebinarNinja. To clarify: Your lifetime deal was a forever-free offer from the original independent company, which later ceased operations. When ProProfs acquired WebinarNinja, we acquired the product & technology but did not assume the prior company's financial obligations, including unlimited free accounts in perpetuity. We kept those accounts fully active at our expense for over a year post-acquisition and then offered all original lifetime users a heavily discounted grandfathered rate to continue using the full platform. This was the fairest and most sustainable approach for our thousands of current customers. We're happy to help you upgrade to the discounted plan—just email [email protected] and mention you're an early lifetime user. We appreciate your understanding and hope to keep serving you. Best regards, The ProProfs Webinar Team