Son una basura, no tienen personal para repeler los mas sencillos ataques de DDos (Denegación de servicio). Se hacen los locos dando vueltas para no atender una urgencia.
Se caen a cada rato y no son prestos a atender estas caídas. No tienen numero telefónico para soporte y el que ponen en el blog no es el de ellos. Definitivamente una empresa que no debería existir.
SH
Stephanie H.
Improved This Year
I've been on their shared hosting plan since the early 2000's, and for a 13-year-old kid who was just doing web design for a hobby, they were absolutely fantastic. They would get back to me promptly and help me resolve issues, explained things step by step, and I felt really comfortable communicating with them. I still do to this day. If anything, their customer service has been consistently top-notch since then, which I'm grateful for.
2016 was not a good year at all--lots of downtime, slow speed, and other issues. I'm not a high priority or high traffic customer, so it was especially difficult to get anything done, despite doing all this as a hobby (I spend maybe a few times a week working on my site). They did another migration in early 2017, and it's made so much of a difference! I haven't had any downtime, pages load fine, and everything feels like it runs smoothly.
The most appealing part is their price packaging, which is what kept me with them for years. I can't speak for businesses, but if you're looking to host a personal site or portfolio on shared hosting, I'd probably go with these guys.
LD
Lucy D.
WHB deleted all my websites
WHB deleted all my websites. The bare minimum you'd hope for from a host is that they don't delete all your stuff. Very poor.
JB
Johny B.
Extremely good, recommended
I've been with WebHostingBuzz for almost a year, and I have not regretted my choice since.
Their reliability and speed are extremely good - the site is up every time I check it, almost daily; their Client Area is easy to navigate and they give you cPanel to manage your website; they don't do that "Unlimited" crap - every package has a definite amount of Disk-Space and bandwidth, with a clear list of features.
Definitely recommend this host.
D
Алексей Ш.
Great company
Great company. Yes, they did have some ups and downs, but now they are rising like a phoenix from the ashes.
GD
george D.
I have had an account for over 12 yrs …
I have had an account for over 12 yrs and this year WHB became pathetic. I have not been able to access my website this entire year & after numerous support attempts, I get 1 response and never hear back. I even sent 2 messages to the CEO and never received a reply. WHB has yet to address my issue and now have the audacity to send me an invoice and once again ignore my response and send an invoice reminder. I don't know what happened to them but they are now horrible. My sister had similar problems & WHB NEVER bothered to respond to her either.
BC
Bridget C.
Horrible Service!
After 12 years with them, I am jumping ship! The past several years the service has been horrible and it is just getting worse. I have a reseller account and the servers are down what seems like half of the time. When they aren't down, sites take FOREVER to load. When you submit a support ticket, the typical response time is over 12 hours and recently over 24 hours! You can no longer reach anyone on the phone and prior support tickets keep getting deleted.
Save yourself the trouble and find somewhere else to host your sites.
TL
Tom L.
A customer of 10 years; the last year the entire company has fallen to bits.
A customer of 10 years. In the last year of so the entire company has fallen to bits, Terrible customer service, Extremely poor performance, Constant downtime, im not exaggerating when I say I have been getting 5-50 crashes and time-outs every single day. I moved my websites to SiteGround earlier in the week and have had no issues.
For a customer of 10 years I have been treated terribly by support staff. You submit a ticket, and you get a reply from someone that hasnt read the ticket and has no idea what they are talking about, you explain it again and then someone else replies to the ticket on a completely different subject entirely, always in broken English, Repeat yourself 10 times in the same ticket thread as each time you get a new person answer the replys and they start from scratch and don't read any of the exiting tickets. Tickets were all about downtime, bad performance. I was moved servers on multiple occasions that took 24+ hours to do and was never informed! I was at a point where I was having to send multiple tickets a day to keep my website up as their servers are so unstable. Looking back over the hundreads of tickets I made over 2015/16 they were mostly all about the servers I was put on going down, and I was moved a lot! I was only hosting 1 simple wordpress website.
WHB fell to bits in the last year or two. Avoid like the plague.