WebHostingBuzzReviews of webhostingbuzz.com

I cancelled their services because I have multiple accounts with them and asked them to release a domain to use on my other accounts, but they made it conditional on a payment. Their customer service became very poor.

Something as simple as removing a few domains from one account so I can register them on another one of your accounts, and you keep asking me for multiple confirmations. After 2 days you still haven’t helped me. I have 22 accounts with you, each with 2 reseller hosting plans, and you still won’t help me.

I've been a customer since 2013. In 2025, they billed me days before my billing date, so I filed a dispute. They then relied on their terms of service to win the dispute and keep the money while refusing to provide the service until I pay them $80. No one in their right mind should use Webhostingbuzz. I found out a little too late. Here are a few clauses from their terms of service: 1. If you file a dispute or chargeback against them, they can suspend or terminate your account, even before the dispute is resolved. They won't give you your data. 2. They will charge you an administrative fee and $80 if you want your account reinstated. 3. They refuse all liability, even when they are wilfully negligent. Here's a direct quote from their terms: "IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST DATA, LOST PROFITS, LOST BUSINESS, LOSS OF OPPORTUNITY, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION PRODUCTS LIABILITY, STRICT LIABILITY, AND NEGLIGENCE), OR ANY OTHER THEORY, AND WHETHER OR NOT WHG US KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT WILL WHG US'S AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THE AGREEMENT OR THE SERVICES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION PRODUCTS LIABILITY, STRICT LIABILITY, AND NEGLIGENCE), OR OTHERWISE, EXCEED THE GREATER OF FIVE HUNDRED DOLLARS ($500)." 4. You also can't sue them when they inevitably screw up or be part of a class action against them. Their terms force you into binding arbitration. 5. Their support staff will definitely attempt to bully you into withdrawing a complaint against them by threatening to delete your account and your data. Use their service at your own risk.

Unacceptable price increase. they increase prices for old users by 25% without any reason. this not the first time to increase prices.

Many years ago, about 20yrs now, I made a stupid little web site – just to say I have my own site!! I’ve kept it going all these years buying the bear min hosting plan. After all, it was only a couple pages of do nothing. My bronze plan holding a couple pages, taking up hardly any space with them went to $61/yrs!! Now I just received an email stating that to continue proving the reliability, security and performance you depend on…blah, blah, blah they need to increase my plan by 25% !!!! They want $76/yr. They can take the couple of bytes and put them up their….I’m out.

I was a customer with WHB over 17 years. I felt so comfortable and so did my reseller clients. But for last one month. My reseller website are being hacked over and over again. My clients are running away. WHB is not giving a proper solution to me. Every week some of my websites are down. They restore it after few ticket responses but again it gets hacked or some other website gets hacked. I am extremely worried.

I have had email issues with WHB for >5 months. Incoming mails are randomly rejected with weird messages. They say my senders have bad headers and they should fix it. Why? Some are huge multinationals; why would they have bad headers to that customers, employees and vendors can't communicate. Some are from comcast domains. Do they think Joe-average messes with the email headers? This has been since start of new year, so I suspect it's due to a scheduled software update. And now my outgoing emails get randomly rejected on the other end. They at WHB are clueless. I would not use WHB if you intend to send or receive email through an address attached to your domain. Never. Pain in the asterisk. So frustrating I am leaving, even though I'm paid up for a long time in advance.

I have a lot of problems... with conect.