WeatherTechReviews of weathertech.com

I have Weathertech in my 2012 Carvan. One day we were transporting warmed nacho cheese in a crockpot in the front passenger seat when it spilled. We pulled over, did a quick wipe and clean up and started driving again. Weathertech mats protected my carpet from the spill and potential smell for weeks with this kind of spill. Since then I have purchased weathertech for my other vehicles, 2001 4Runner, 2016 Suburban and 2017 Jetta. Weathertech may be a little bit pricey but they are worth every penny.

Placed an order a week ago. Received confirmation and money has been taken from my account, but no indication when it will ship. Emailed customer service but no reply. Waited on hold by phone, then cut off. I'm very unhappy with their service.

Bought mats for 2018 Equinox. They did not fit properly. Called the company and was told to use a brick to try and get the mat to form right to the floor. Would have costs me way too much to return. Will not buy again and I do not recommend WeatherTech to anyone.

A very frustrating experience trying to obtain credit for item I returned. Numerous emails and way too much wasted time. Guess the pandemic can be blamed for their inexcusable lack of quality customer service.

When weathertech started back in late '80's, quality of products was great! I had floor mats that lasted through 3 cars before wearing through. the window vents would actually stay in the window! I bragged to fellow car enthusiasts about the quality. Now the mats get stained and will not come clean, the window vents fall out of every vehicle I own, and my adult children. They did send replacements, but they fell out as well! Frustrated and tired of dealing with customer service I no longer purchase from this company, nor recommend any products. I am very disappointed!

Terrible Service. Placed an order on Sept 4 and received confirmation email of order. Orders are supposed to ship within 48 hours and a notification sent when that happens. After that time passed and I received no update, I reached out for an order status. After a few days passed with no response, I reached out again. It's been over a week and I've heard nothing from WeatherTech. Terrible customer service. If there's been a delay, I should be notified. They should at least respond when asked.

I ordered front floor liners for my new car and received two RIGHT hand side liners. What new car has two right sides? When I contacted the company they did NOT apologize for the mistake and told me to repackage liners, print shipping label, contact fedex, and then bring to fed ex for shipment back to them. After they get the incorrect ones back they would then ship out the correct floor lines. Why am I doing all the work? I paid for shipping and handling and it seems I am doing the all the shipping and handling.

I purchased this product for my automobile based on what I saw in TV ads. I was surprised how flimsy the floor mats were when I installed them. Worse yet, the drivers-side floor mat slides around and goes up and under the accelerator. very unsafe. I do not recommend this product.