wayofwade.comReviews of wayofwade.com

Please read all of the above.... I am very, very disappointed. Last year, I bought shoes that were a half size too big. I tried them on the court, but after a few games, they weren't a good fit. So, I contacted them to inquire about the return policy. They said that because I had used them, I couldn't get a refund or exchange them for another pair. Okay, I understood that since I had used them, so I didn't complain. Instead, I sold them on the marketplace. This year, I am buying the new Shadow 6, a half size smaller. So, I went with a size 9 instead of a 9.5. However, the shoes are very tight. The sizing is really not the same for all the shoes. So, you can't really know if it's the right size, and they won't help you. I've already asked, and they can't do anything. So with that pair, I tried them for 10 seconds and kept the tags on them to make sure I am allowed to send them back if it was the same case to respect their return policy. I've sent them pictures of the shoes that are super clean and unworn, and they refuse my application, saying that "the shoes have obvious signs of having been worn and there is dust on the seams of the sole pattern." It is so sad that they lie to avoid paying for a return and absolutely do not respect their return policy. I am so frustrated and have explained everything with zero lies and the situation that happened to me last year, but they don't care. I am waiting for a supervisor to call me, so I'll see what happens after that. IF YOU ARE NOT SURE ABOUT THE SIZING, PLEASE DO NOT BUY. YOU WILL LOSE MONEY. IT IS IMPOSSIBLE TO RETURN THE SHOES EVEN IF THEY ARE 100% NEW WITH THE TAGS; THEY WILL FIND AN EXCUSE. I would love to send you the pictures that I've sent them to show you that I am not just a piss off client. This is all true VERY SAD...

I ordered 2 pairs of way of wade 12 and they are made with cheap quality, they have no grip, they track so much dust, and worst of all they make my feet bleed, they aren’t small it’s just the quality is so hard and rough on the sides that stopping in them stabs my foot every time. I can’t even get a refund since they’re worn and I don’t have any of the tags or boxes. Please do not buy these shoes they are not worth 200 dollars!!

I am struggling with a manufacturing issue. My son wore Way of Wade 11 Hall of Fame 3 times to practice and his foot came out the front on the right shoe. I sent an email to support and they are offering $40 refund or $50 in store credit. The shoes cost $225. Their return policy is for unworn shoes only. 🤦‍♀️ I suggest you spend your hard earned money on a different brand/store that backs their product for defects and will last a season of play

I don't know Wade, the Basketball Player, but my Grandson wanted a pair of Shoes from Way of Wade for his 17th birthday so I ordered a pair of Family Loves size 12. I like the name of the color. It's so unique. My Grandson has no idea that I have ordered the shoes for him. He was so excited when he opened the box and kissed the shoes. Everyone laughed. Now that's what I call Family Loves. BTW, I received the shoes less than 2 weeks after placing the order. Yes, it's brand new.

I would give the zero stars if I could. Ordered 2 pair of shoes for my grandson. Spent nearly $400.00. Their tracking states the shoes had been delivered, but they have not. I have tried to call and only get a message, followed by a text to email them. I have emailed twice. I will be reporting this to my card company as fraud. I want my money back. What a headache trying to recieve shoes from Way of Wade. These shoes are the only thing my grandson asked me to get him for Christmas. So now we do not have the shoes they have my money and I have to find something else to purchase for him. I want my money and will report this company for fraud.

Attrocious customer service. When you order from the site, they are not upfront that the goods are shipped via slow transport from china. It takes weeks and weeks to ship to most countries, and whilst this is in the small print on the site. When i complained why was this not explained upfront, i got back the tracking number so i could track... I would hate to see the service should something go wrong... they would probably want me to pay to return goods to china , review... and then ship something back... taking a few months.... stay clear or buy from a site with local / fast delivery

I just bought a pair of 'Family Loves'.Great shoes. I purchased them at a low price, and were dropped off at my door in one and a half weeks! Really comfortable and really bouncy. Also, what does the writing on the shoe mean? it says 'Amani Nakupenda'.

I loved playing in these!!! Best shoes on the market rn, go and cop them!