wayofwade.comReviews of wayofwade.com

Quick shipping and great shoes!

Helpful with communication!

Way of Wade’s contact after purchase was fantastic and customer service was quick in responses.

Quick shipping from overseas - suggest ordering half size larger if unsure. Received a prompt reply from customer service regarding return for sizing. My son loves them!

Cool shoes- fun colors… light weight! Great for volleyball!

Shipping is fast and shoes are pretty good to play in, specially the 808 5 ultras. Website is displayed well and user friendly.

Had a problem with a product and the costumer service was top notch. Really great company with really great staff!

I would beware of purchasing from Way of Wade and I will personally never purchase from them again. It is purely the customer service that will keep me from every being a Way of Wade customer in the future. We received our shoes fine however, the size was wrong and another size was needed. Our first attempts at customer service ? Well they are almost completely unreachable. The phone number has a message that sounds like you are calling someone's home and emails go unanswered. Finally an email was answered and we were told that we must have missed their first 2 emails -- funny first two emails weren't shown and suddenly the 3rd one got through. Anyway we understood that we would need to return, at our expense and re-order. Not a problem it was our error in ordering the wrong size. They send return instructions and ask for pictures of the issue with the shoes.. umm no pictures they are just the wrong size. Finally return and make sure to get a tracking number. We get their email of receipt and refund but then a second email to inform that the shoes are "dirty" and there is a close up shot of a random spot where you put your foot in the shoe with a barely noticeable smudge. Likely the person who received the shoes had dirty hands when they took then from the box. All this to say that we were informed that this renders them un-refundable. We will not get a refund but they will send the shoes back to us. What's next we will have to pay to have the shoes returned? Now I know why there are so many posts on different market places for people selling these shoes privately. Don't waste your time if you are uncertain of what the fit will be like and don't expect good customer service.