Water+Oak Outdoor CompanyReviews of waterandoakoutdoor.com

Response from Water+Oak Outdoor CompanyAug 22, 2023

We appreciate your feedback and apologize for the slight delay with USPS. The package was shipped out in a timely manner, but according to the tracking information, this package cycled through numerous USPS facilities, which is why it may have arrived later than expected. Situations like this are out of our control, but we will do everything we can to help. Please reach out if you have any other questions or concerns.

Response from Water+Oak Outdoor CompanyAug 22, 2023

We appreciate your feedback and apologize for any confusion this may have caused. After further investigation, it seems the correct item was shipped to the respective shipping address on your order, however, we think our website may have displayed the item differently than what was expected when viewing your cart during the checkout process. We apologize for any inconvenience or confusion this may have caused. Please don't hesitate to reach out if you have any further questions or concerns.