Water+Oak Outdoor CompanyReviews of waterandoakoutdoor.com

Response from Water+Oak Outdoor CompanyAug 22, 2023

We appreciate your feedback and apologize for any confusion this may have caused. After further investigation, it seems the correct item was shipped to the respective shipping address on your order, however, we think our website may have displayed the item differently than what was expected when viewing your cart during the checkout process. We apologize for any inconvenience or confusion this may have caused. Please don't hesitate to reach out if you have any further questions or concerns.

Response from Water+Oak Outdoor CompanyOct 4, 2021

Hi Steve, I apologize for the delay in communication. There was an inventory discrepancy that was not caught when your order came through and I apologize for that. A customer representative will be contacting you as soon as possible.

Response from Water+Oak Outdoor CompanyDec 23, 2020

Hi Nickolas, It appears that USPS has experienced an unexpected delay during the shipping process. Your package was picked up by USPS the day after the order was placed. Shipping issues like these are out of our control but we will do everything we can to help! A representative on our team will be reaching out to you shortly.You can also reach us at 1(844)451-9860.

Response from Water+Oak Outdoor CompanyDec 23, 2020

Hi Eugene, We would like to apologize for your unsatisfactory experience. It looks like USPS is experiencing an unexpected delay during the shipment of your package. Shipping issues like these are out of our control but we will do everything we can to help. A representative will be contacting you shortly. If you do not hear from them, please give us a call at 1(844)451-9860.

Response from Water+Oak Outdoor CompanyDec 15, 2020

Hi Brandi, We apologize for not providing you with a satisfactory shopping experience. Your package shipped out last Wednesday(12/9) and appears to be experiencing a delay with USPS. We have had someone reach out to you. If you have not received the message or have any other questions, give us a call at 1(844)451-9860.