Water+Oak Outdoor CompanyReviews of waterandoakoutdoor.com

Response from Water+Oak Outdoor CompanyDec 15, 2020

Hi Rick, We apologize for not providing you with a satisfactory shopping experience. There was an inventory discrepancy enabling that item to be purchased on our website. We appreciate you bringing this to our attention so we can address the problem and fix it. If you have any questions or concerns, feel free to give us a call at 1(844)451-9860.

Response from Water+Oak Outdoor CompanyDec 4, 2020

Hi Colton, Thank you for your feedback. I have spoken to our eCommerce department and we would be more than happy to offer you a refund for the item. Please reach out to us at your earliest convenience. [email protected] -W+O Customer Service

Response from Water+Oak Outdoor CompanyFeb 19, 2020

Hi Fan Tai, Thank you for your feedback. We are working hard to improve our quality control process. We hope you give us the opportunity to earn back your business. Have a great day!