Trustpilot has been removing legitimate reviews submitted regarding our company. The notice posted by Trustpilot regarding fake reviews is false and or inaccurate. Please ignore this message as we are dealing with this matter internally.
Watch Rapport (watchrapport.com) has 170 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
watchrapport.com
Website
watchrapport.com
Category
Jewelry & Watches
Location
Lake Tahoe (Stateline), Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I just bought my Rolex watch that I really wanted from this website! I’m super happy with how everything went!
The delivery time was really quick, and customer service was amazing! They offered an authenticity guarantee which made me confident in my purchase. Watch came with original box and papers. Also, price was truly unbeatable!
I’m so impressed with how easy it was for me to find the watch I wanted and to make such a large purchase online. If you about to buy a watch, this is the best website for it! I highly recommend it! 5 stars all around! 🙏🏻
AM
Anna M.
Best platform to treat yourself with a watch
I just bought a watch from this website. .
Best customer service,quick delivery and I am 100% satisfied with the watch ..
thank you Guys for this experience, really excited and can’t wait to wear my new watch
GO
Garrett O.
This company is a scam
This company is a scam. I added a watch to my cart, it was about 30K under market price. They immediately prompt me to send wire. So I asked for proof the watch is available they said it is, the seller has confirmed. Well I found the seller directly and asked them if they had the watch. Their exact words were, “they are stealing my pictures, I do not have this watch.” I provided proof to trust pilot already. Read the bad reviews. They don’t have the watches, but will still take your money while they try to source the watch.
Response from Watch RapportJun 14, 2021
Thank you for submitting your review. We value and appreciate your feedback. Unfortunately, we do not have any records of you being a customer or doing business with Watch Rapport.
Listings can be submitted by 3rd party sellers, affiliates, brokers, or simply just private resellers using photos from the internet. This has been an ongoing matter that we are working diligently to resolve. The integrity of our listings are vetted to the best of our ability. Occasionally there could be listings that may appear by sellers that may not have the actual item in stock, rather selling an item with the same exact specifications.
Listings and inventory can change at any time. Due to our large database of products, updates, from time to time, may be old or no longer available. Sellers or vendors may take longer than normal to provide us with the most updated information or status of their available inventory, which may not reflect on the platform immediately.
Additionally, we never guarantee that items are in stock or available. If an item has been confirmed available, it does not necessarily mean it's the seller in the photo identified by the logo or watermark will be the seller fulfilling the order.
Please review our photo and listing disclaimer below:
"Product photo(s) may not reflect the exact watch being sold. While the watch you will receive will be the exact same model, have the same specifications, and in the same condition as described, some photos are stock images or from our network of various suppliers and are subject to change."
Rather than calling us a scam or expressing defamation against our company for no legit reason, please take the time to understand how our platform works.
Your review has been flagged and is being reported. According to our records, your review is not based on a genuine experience. We would appreciate it if you remove your review immediately.
If you have any questions, please feel free to contact us directly. We would also be happy to explain further how our platform and business model works. Thank you.
JP
JP
This company is officially a scam
This company is officially a scam. I have WhatsApp messages to prove it. If you have been scammed by them please contact the FBI. One of their “sellers” had pictures posted for an RM030 for about $70K cheaper than market price. Their logo was on the pictures, so I reached out to them directly. Their exact response was “this is not us, someone is stealing or pictures, it’s a scam” they literally don’t even have the watch. Not sure how this fraud is in business they want to take your wire, I highly recommend not sending them money but if you do try it out for any reason, don’t send crypto as it would be easier for them to steal. STAY AWAY !!
Edit: does everyone see this is now VERIFIED. They tried to lie and say my review was untruthful. So I sent all the screenshots to Trust Pilot. And it turns out, watch report is a verified scam. I also believe all the positive reviews are fake. I hope this prevents anyone from losing money with this scam company.
Response from Watch RapportMay 17, 2021
Attention: This review is under investigation for defamation and fraudulent activity. This review has been flagged and reported. This reviewer has not identified themselves nor is a customer of Watch Rapport. This review is not based on a genuine experience.
Nobody has ever been scammed by the Watch Rapport platform or it’s activities. Nobody has ever lost money or even received a product that was not as described.
We do not have any records of the above reference. Our terms of use are very clear regarding the use of Cryptocurrency payments. We reserve the right to dictate how payments are processed. Customers have a choice of using a different payment method.
Message to poster: If you are a current customer of ours, or have concerns on how Watch Rapport is operated, please identify your self or contact us. Thank you.
DV
Dennis V.
Likely a scam, but will update once I could confirm.
It appears to me that the hundred or so POSITIVE reviews that been submitted the last few weeks are likely fake reviews. I have purchased two watches, a Rolex Explorer and a Rolex GMT Master II. The seller communicated very well before payment was made. It has been a month now and there has been no progress on my order. I have asked for a refund and will leave the review at 3 stars for now because I will give them a benefit of a doubt. However, I will update if there are any changes to my order status (positive review if order is fulfilled, or vice versa).
DE
Digital E.
This is an amazing brand that produces…
This is an amazing brand that produces quality products which I would recommend to anyone, anywhere at any time
AM
Ammar M.
The site appears Legitimate
At first I was very skeptical when I placed an order on this site. I did not feel comfortable that they did not honor Credit Card transactions. They only accepted bank wire.
The communication is limited and it is very hard to get someone on the phone. I got someone initially whose name was Alexandra. Then I was only able to communicate with her via text.
Nonetheless, with my limited experience, I did not get any wrong information. I actually placed an order of a Rolex and wired the money. They told me it was going to take at least 2 months.
2 weeks prior to the promised date, I was able to find the same watch on another site which took only 10 days to get it. So I cancelled my transaction with watchrapport.com. They wired the money back to me with a reasonable amount of time and without any hassle.
Therefore, for whatever reason they take so long to get you the product on their site and if you are in no hurry to wait for the product, then you may be good to go here.
In the future, if I find a watch I want on their site. I may go for it again.
Hope that helps...
CJ
Calvin J.
I ordered an AP which was sent to…
I ordered an AP which was sent to authentication. I have been emailing for an update numerous times without a response from David. At first when they were getting my payment they were extremely responsive on both WhatsApp and email. My watch was promised by end of 2020.
I still have not received my watch nor can I get anyone to respond.
Hoping this will get someone to respond to my multiple update request.
Response from Watch RapportJan 11, 2021
Hello Calvin. We appreciate and respect your feedback thus far. We have been extremely responsive to your emails and communication. We have made no such promises on actual delivery dates. We strive and try our best to fulfill orders accordingly. Our job is to provide updates as best as we can.
Please understand that we have a very high call and support ticket volume, and we handle inquires in the order received. We apologize that you feel frustrated. However, if you have a concern regarding an active order with us, we respectfully ask that you communicate your order details and matter directly with your account representative. We thank you for your cooperation. Respectfully...
