Watchnewbie
Very Quick and Efficient Service
Watchmaxx order process was so efficient. It was ordered and sized and on my wrist within a week even with a UPS delay. Would definitely buy here again for a watch.

WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.
WatchMaxx.com (watchmaxx.com) has 698 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Excellent

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698 approved reviews, newest moderated first
Watchnewbie
Watchmaxx order process was so efficient. It was ordered and sized and on my wrist within a week even with a UPS delay. Would definitely buy here again for a watch.
Tom S.
Dealing with Watchmaxx was an effortless process. They have a good inventory and great prices for all brands of watches. The company is reliable and a pleasure to work with. Items ordered are shipped in a timely fashion. I have purchased many watches through Watchmaxx over the years. It's a great experience. I love my new watch.
Faustino
Very fast process and delivery. The timepiece is beautiful. I'm very pleased.
Bill
Fantastic experience using WatchMaxx for my recent purchase! I had placed my order on a Monday night and by morning had decided I wanted to change the color of the dial I ordered from blue to black. I was able to quickly give them a call and customer service was able to easily make the change and still shipped the watch out to me the same day. Very pleased with the watch and the service. Will purchase from WatchMaxx again in the future!
Christa E.
Website was enjoyable. Process was enjoyable. Receipt of watch was enjoyable
Mary Jo M.
If I could give less than one star I would. I purchased a Movado Bold from them in August, because I had previously purchased from them and had a good experience. What I didn't know was the the good experience was because the watch was fine. Sometime in October the watch just stopped working. I decided to find out if there was a warranty and they told me there was and to send it back for repair. I sent it back and waited for the repair. I got the "repaired" watch back on December 4. When I opened the package I immediately noticed that the watch was not set at the correct time. I attempted to pull the crown out to set it, and it broke off. The crown was fine when I sent to them for repair. I called them back and was given the run around about how I had to send it back again, etc. I was put on hold, hung up on, my emails went unanswered for days. I asked for a refund and they said no. I asked for a new watch and they said no. I asked what would happen if the watch couldn't be repaired and they said "they would do their best." I filed a claim with PayPal and after almost two months it was denied by them on January 18th. Watchmaxx refused to send the watch back because they kept saying that the case was not closed "on their end" despite PayPal telling me that they sent them an email the same day they sent me one. I sent them screenshots of the chat with PayPal, I sent them the email from PayPal saying the case was denied. They basically said "too bad" and they told me I had to wait until the 27th of January. I emailed them at lest 4 more times asking them to please call PayPal or check their dashboard before they finally acknowledged YESTERDAY FEBRUARY 1 that the case was closed. The watch is on its way back and I sincerely doubt it's fixed. DO NOT BUY FROM THEM. THEY ARE HORRIBLE!!!!
Val A.
Terrible business.Purchased Oris watch, received invoice.My credit card was charged. In 2 days received email that they do not accept coupon which they previosly accepted. Asked to cancel my order and still no any respond. Stay away
Response from WatchMaxx.comApr 4, 2024
We apologize for the inconvenience that you experienced with placing your order. The issue you faced with the coupon code was that the order was placed using two different coupon codes, and we unfortunately only allow one coupon code per order. We had a member of our customer service team reach out to you regarding this issue, to which you responded with the request to cancel the order. In regards to canceling your order, we worked as quickly as possible to get your order canceled and refunded for you, which we were able to achieve within three days of you requesting your cancellation. Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding.
Patrick
Fast shipping. Watch looked immaculate. Came with all boxes and papers. Will absolutely purchase from again