WatchMaxx.comReviews of watchmaxx.com

Response from WatchMaxx.comApr 8, 2024

Thank you for sharing your feedback with us. We understand your frustration regarding the issue you encountered with your Tag Heuer watch, and we apologize for any inconvenience it may have caused. After carefully reviewing your case, we regret to inform you that the issue you experienced falls outside the scope of our policy for replacements. We truly understand how disappointing this may be, and we apologize for any confusion regarding our coverage. We value your feedback and strive to provide the best possible service to all our customers. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us directly. Thank you for bringing this matter to our attention, we appreciate your understanding.

Response from WatchMaxx.comJan 9, 2024

We are truly sorry, we refunded the order and you need to contact alipay why its taking this long.

Response from WatchMaxx.comJan 9, 2024

This watch was purchased on EBAY We sincerely apologize for any inconvenience you've experienced. We understand your concern regarding the broken watch box. Please note that all watches purchased through eBay undergo a thorough inspection by eBay Authenticator to ensure authenticity and that both the watch and its packaging are in perfect condition. If any issues are identified during this process, eBay rejects the watch and returns it to us. We understand that your return request was declined by eBay, and we empathize with your frustration. For eBay purchases, all inquiries, including returns, need to be initiated through eBay's platform, not our website. We kindly encourage you to reach out to eBay's customer support to discuss this issue further and request assistance. For more information about eBay's Authenticity Guarantee Program, you can visit https://www.ebay.com/authenticity-guarantee. Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding.