WatchMaxx.comReviews of watchmaxx.com

Unprofessional service. Over charging for shipping that they didn't fulfill.

Very responsive company and received what I ordered as promised. This is the 4th or 5th time ordering from them and always very happy.

Good price, fast shipping

This is my 3 watch from you guys , excellent customer service

I ordered a Breitling watch from WatchMaxx on Monday afternoon and it arrived at my office less than 48 hours after the order was placed. It came sized per my request. I could not be happier with the watch, the pricing and the customer service!

My watch is beautiful. It arrived on time, and the packaging was appropriate and discreet.

Great price. Fast delivery

As a customer from Australia, I recently attempted to purchase a Longines V.H.P. watch from WatchMaxx. A promotional email advertised “up to 20% off watches and accessories” using the coupon code MOM2025. However, upon applying the code at checkout, I received a rejection message stating it was “not applicable”—with no prior notice that men’s watches were excluded. When I contacted customer service, the explanation was that the offer only applied to select women’s watches, something not disclosed in the original email. In Australia, this kind of misleading headline promotion—where exclusions are hidden until checkout—would likely breach ACCC guidelines on bait advertising. Equally concerning was the international freight charge: USD $91.96 for a single watch. That figure seems excessive, especially when many grey-market competitors manage similar shipments at a third of the cost, even with insurance. It creates the impression that margins are being quietly recovered through inflated shipping fees. WatchMaxx responded courteously, but ultimately offered no remedy—no shipping concession, no alternative goodwill, no meaningful solution. I opted to take my business elsewhere. The key takeaway? If you’re an international buyer, tread carefully. Read every fine print, factor in the freight costs upfront, and don’t expect coupon codes to behave logically at checkout. Trust, once damaged, is difficult to repair.