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WatchCo.com (watchco.com) has 469 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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NEWLAND P.
Xmas gift for son. Arrived after Xmas but that's ok. Son loves it but didn't like the green band much, so I switched bands w him (mine was khaki/taupe color) and he likes that better with the black frame. (In fact I'm loving the update to my BertuccI!)
Response from WatchCo.comJan 13, 2015
Glad to hear!! Thanks so much for your order! :)
Erin P.
I ordered a watch as a gift for Christmas. It came in a day before Christmas, just as it was promised. However, they sent the wrong watch. I had to call almost 10 times before I was able to talk to anyone. I have sent it back. We will see how long it takes to get this worked out.
Response from WatchCo.comJan 13, 2015
Hi Erin, Here at WatchCo, we want to make sure everyone is 100 percent satisfied with their experience with us. Upon further investigation, I noticed that your order was fulfilled, packaged and shipped by a separate Amazon fulfillment center, and not our company as your review indicates. Had we been the ones who would have handled your order, I can guarantee you that we would have never shipped you the incorrect product as Amazon.com did. For their shortcomings, I do sincerely apologize. To date, we have not received the incorrect watch back? Do you remember when you sent it back to us? We want to make sure that we get you the correct watch ASAP. Is there anything I can do for you to make your interaction with us significantly better? Please let me know at your earliest convenience. Thank you so much, Eric Balkman Customer Service The Watch Company
roger S.
My whole purchasing experience from initial selection of my product to delivery with the WatchCo. was very pleasant and easy to progress. I am happy with the product and would clearly purchase from this company once again.
Response from WatchCo.comJan 13, 2015
Awesome, Roger! Just let us know if we can do anything else for you. :)
Richard A.
I bought a watch that was sold out everywhere else. It was brand new. Shipping was fast and packaging was well protected. It was reasonably priced and even better looking in person. I would highly recommend this company.
Response from WatchCo.comJan 13, 2015
Thanks for the kind words, Richard! :)
Allison J.
I placed an order online and it was shipped to me on Christmas Eve. I had called and talk to someone on the phone and he was very friendly and knowledgeable. They seem to be a company that cares .
Response from WatchCo.comJan 13, 2015
Glad we could get you what you wanted, Allison. Thanks so much for your business!!!
Mike W.
Fast service, exact product as depicted. Thank you.
Response from WatchCo.comJan 13, 2015
You're welcome, Mike--thank you!!
Faith P.
I ordered my husband a watch two weeks before Christmas. It arrived in plenty of time and he loved it. The watch was very well priced.
Response from WatchCo.comJan 13, 2015
Great news, Faith! Thanks for your business!!
Renee H.
My order was men unlisted watches. I tried to place the order online for some reason it wouldn't take my card but I called the phone number that was available on the website and the man on the other end was very helpful he took my order on the phone and expedited it for me which was a big help for me so I didn't have to try to reorder it online again. And I am interested in similar watches in different colors please and thank you
Response from WatchCo.comJan 13, 2015
Glad we could help, Renee! We are adding new Unlisteds on the site every day--just let us know if we can fulfill another order for you. :)
