NATHAN C.
Great small town feel credit union
Great small town feel credit union
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for your review and thank you for being a member of Wasatch Peaks Credit Union!

Wasatch Peaks Credit Union is the financial service provider Ogden residents trust. Our team handles checking, savings, loan applications, and more.
Wasatch Peaks Credit Union (wasatchpeaks.com) has 586 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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586 approved reviews, newest moderated first
NATHAN C.
Great small town feel credit union
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for your review and thank you for being a member of Wasatch Peaks Credit Union!
PATTI G.
I think your employees need to be trained better, I have to different accounts and I go in to your branches and the workers there don't know what to do with two different accounts. They tell me I don't have to make a payment at this time, but I really do, and on your statements it never gives the right amount of payment that is required? It is super frustrating that no one knows what to do! I have had to call the loan officer to try and figure it out.
Response from Wasatch Peaks Credit UnionFeb 6, 2020
Hey Patti, We appreciate you taking the time to provide us with your feedback so we can better serve our members! We’d love to speak with you more about this and see how we can help. Please email us with more information at [email protected].
SHANA H.
I have had my account for years. The staff are very helpful and friendly. I would recommend this credit union for all financial needs as the service is excellent.
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for your review! We appreciate you being a longtime member of Wasatch Peaks.
Kelcy B.
I love Wasatch Peaks! I recommend this credit union to everyone - fast, friendly, helpful service always! And the Peaks Perks are SOOOO worth it!
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for your review and thank you for being a member of Wasatch Peaks Credit Union!
LYNN P.
Fantastic credit union to work with
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for being a member of Wasatch Peaks! We appreciate your review.
BETH W.
The products available are satisfactory for a credit union but the employees are obviously not held accountable for their poor customer service skills. We have been with them for years along with being Wells Fargo customers. Every Wells Fargo's employee has always been friendly and courteous. Wasatch Peaks employees are the complete opposite. From the tellers to the loan officers they act like they are you a favor for allowing you to be a customer. Being a former grocery Customer Service Manager I have spoken to the Branch Manager to give her a heads up and there been no change.
Response from Wasatch Peaks Credit UnionFeb 6, 2020
Hey Beth, Thank you for taking the time to review us and for being a member of Wasatch Peaks! We appreciate your feedback and would love to speak more with you about this issue. Please email us more information at [email protected].
SUZANNE A.
I love Lisa at the 12th n Washington branch. She has been amazing to help me with my needs. I will always go to her first thing with whatever I need. Thank you for your excellent service!
Response from Wasatch Peaks Credit UnionJan 29, 2020
Thank you for taking the time to review us and for your feedback on working with Lisa! We appreciate your membership with Wasatch Peaks.
LISA S.
Great service
Response from Wasatch Peaks Credit UnionFeb 6, 2020
Hey Lisa, Thank you for your review! We appreciate you being a member of Wasatch Peaks.