Wasatch Peaks Credit UnionWasatch Peaks Credit Union is the financial service provider Ogden residents trust. Our team handles checking, savings, loan applications, and more.
Wasatch Peaks Credit Union (wasatchpeaks.com) has 586 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Credit & Debt Services · Provo, Utah
Excellent
Credit & Debt Services · Salt Lake City, Utah
Excellent
Credit & Debt Services · Orem, Utah
Excellent
Credit & Debt Services · Sandy, Utah
Poor
586 approved reviews, newest moderated first
BLAIR P.
Shout out to Lauren Mun for great customer service. Wasatch Peaks has been my financial institution for approximately 42 years. Lauren Mun was very helpful in resolving a interest issue on my checking account. She provided excellent customer service and great follow up after she planned to speak to the person that is over high yield checking accounts. Wasatch Peaks can use more people like Lauren.
Rochelle J.
Applied for refinance. Application was reviewed and accepted. Loan officer was very helpful and knowledgeable about the situation. Process was handled very professionally and efficient.
Response from Wasatch Peaks Credit UnionSep 30, 2022
Thank you for taking the time to review us and for your feedback! We appreciate your membership with Wasatch Peaks.
TAYSEN
I can’t check my account
Response from Wasatch Peaks Credit UnionSep 13, 2022
Thank you for taking the time to review us and for being a member of Wasatch Peaks! We appreciate your feedback and would love to speak more with you about this issue. Please give us a call at 801-627-8700 or email [email protected] and we can help you with getting your Online Banking access setup.
😟gringada
I was sad to see that there is a charge to pay more than my note on my new car loan. It would be nice to have a feature that I could pay more when I have it. But a mi was informed it’s a basic ACH withdrawal and if I want a different amount I have to call. Seems a little old timey when offering competitive interest rates. I actually would have paid a higher rate to have the free flexibility to pay down my principal.
Response from Wasatch Peaks Credit UnionSep 13, 2022
This is because the ACH is setup through your financial institution. It's a great way to setup automatic payments, but to make additional payments like you are wanting to do, you could do this with a Wasatch Peaks checking or savings account. If you did this, then you could send extra money over and then make extra payments through Online Banking. I hope this helps!
LINDSAY
Very friendly, polite, knowledgeable, and answered all my questions when I signed up for an account. Every time I’ve been inside, I’ve had great customer service. Thank you!
Gretel L.
Patricia Taff went of out the way to help me. She was good at communicating and worked very hard to close my two loans. I am very thankful!
BRET
One of the worst transactions experiences I’ve ever had with this teller by the name of Jolene. What happened was that she gave me the debit card of another person who has a similar name as mine and for the whole month I’ve been using that account without knowing it! Now they’ve cleared my account and I’m in the negative almost $800 because of Jolene!
Response from Wasatch Peaks Credit UnionJul 28, 2022
Thank you for bringing this to our attention. We appreciate your feedback and would love to speak more with you about this issue. Please email us at [email protected]
CHESLEY
Incredible rate, thank you