Montgomery WardReviews of wards.com

Beware of mongomery ward I open account they check your credit I understand but it should not do it all the time I regret opening account with mongomery ward

Terribly high prices coming from a low name has been company. I wish I could give you no stars

I have had an account with them for years never any problem, Until recently. I called their customer service to get my account straightened out. And was called a liar and had a person proceed to talk over me. I dont know who they are out sourcing their customer service department to. But I would suggest they rethink that strategy if they wish to keep customers. I will not be buying or using Montgomery Ward again in the future.

Been with wards for years. They will not report to credit bureau unless you're not making payments on time.

We purchased a Corner Curio Cabinet. It arrived in two boxes and the unwrapping of the boxes became a career opportunity. 3 days to assemble with gluing several sections. The instructions could have been better. Even with all the grief of unpacking and figuring out the instructions the piece is assembled and it looks great.

Been with Montgomery Ward's four five six years order television sent me a bed comforter set instead cancel my order on the TV have called them six times and it keep telling me they made a mistake and they'll pick it up I finally got the tag to pick up now they're telling me I have to put a deposit down never had to before they're customer service is the worst I've ever had have talked to three different supervisors in three months trying to get them to pick up this order and order my original order now they're telling me I have to pay a deposit I am done with Montgomery Ward I would not recommend it to anybody ever

I ordered the sunflower dinnerware & canister set on 5/15/19 for $49.99...a 20 piece set per the website on the sale page. Received a box from them today containing ONLY the canister set (and the order summary clearly shows 20 items sent!). I spoke to customer service (Tom) who said that these items are sold separately. However the website does not show this unless you click on the items individually. So here I’m thinking I’m getting the 20 piece set hat I paid for. This is complete misrepresentation of what the website shows! They didn’t offer me anything as far as any type of discount for this false advertisement. All they told me was that they’ll send me a return sticker for what I did receive. This was supposed to be a wedding gift for my daughter! So very unhappy with this and I will never order from you again! I’m very disappointed!

My online account malfunctioned and I was unable to pay online. My payments were being mailed and they were charging ridiculous late and finance fees. I was having a hard time paying off my account because they charged so many fees. I dont plan on shopping there again.