WANDRDReviews of wandrd.com

Quite simply - the best customer service I've experienced. My story. Ordered product - specifically to carry a 16 " MBP. Product arrived, really liked it, however, it was just too small for intended purpose. Therefore, had to go back. Package was dutifully dispatched back towards HQ. Time passed, but no update. Then, one day, the package gets returned to me. WTF ! (hopefully that doesn't breach feedback guidelines). 1 single conversation with WANDRD customer services. Full return. Keep the bag. Come back and shop with us again because we've got lots of great products. Jaw dropped.

Never been that convinced about a brand! I purchased my first Wandrd backpack in 2018 and have been using it almost everyday ever since the past 7 years. It's traveled the entire world with me and flawlessly resisted every single situation I've taken it to. I own a few more different backpacks from the brand and each brilliantly completes a different task it was made for, with a solid built construction and material quality. The design details makes them a dream to use. Plus, the customer service is extremely quick, accommodating and human, which makes the overall brand experience extraordinary. Well done guys, keep your passion going!

Super impressed by the product and the customer service. I had an issue and they solved it immediately, no questions asked. That level of customer service is hard to come by. I bought the PRVKE4 bag and its truly the best bag out there.

I am impressed by the Wandrd team and the response to my warranty question. I owned my Prvke 21 for 3 years. Love the product and use it everyday. Was devastated when the zipper broke earlier this week. The team at Wandrd handled my question quickly and really came through for me. Thank you. Great customer service. I will be a customer for life!

I first bought by PRVKE 31L 8 years ago, it's by far the best backpack I have ever owned. I use it every. single. day. …and when the main zipper failed after 6 years, the customer service was simply outstanding: the damage was deemed too serious to repair and I was immediately offered a new bag, free of charge. Just like that. The only complaint I may have is that I would have preferred a repair as it's by far the most environmentally friendly option.

I've had a WANDRD Hexed Duffel for over 3 years now and it's travelled the world with me. Eventually after pretty heavy use there were a couple things that started to go (understandably) and the WANDRD team honoured the warranty incredibly quickly. I've recommended their products to a few friends who have purchased other items and the quality always holds up.

I have a PRVKE 21L and an HEXAD for a couple of years now and they're simply the best backpacks money can buy. The attention to detail and quality of the materials are outstanding. You can't really go wrong with these.

The product is amazing, I have 3 different bags form WANDRD ad i'm happy with each one. Recently i had a problem with the PRVK and the customer service helped me in no time! Great experience!