WANDRDReviews of wandrd.com

Products These are amazing packs with the user in mind at conception. It comes with so many small details that every other bag seems to miss. With the new iteration, they improved the already spectacular functionality of the Prvke, setting the bar higher for other bag brands. Customer Service The customer service team is truly top notch. They respond quickly and with meaningful responses. They care for the products and made sure I had the best options presented to me. Extremely grateful for their help! A zipper broke on a pack I purchased in 2019. They promptly assessed the pack and I was able to get a new pack under their true lifetime warranty. Really awesome to know that they stand by their products even after years of use.

This brand is just perfect! Products ideally made up for travelers and a very efficient and responsive guarantee system!

These guys went above and beyond to help me with my backpack busted zipper. Seriously... the best experience I have ever had with any customer service department at any company ever. Will be a supporter as long as they are making great products!

I'm from Taiwan and bought "Access" Duffel Backpack druing last Christmas holidays. It's a busy season and there was something wrong with my package delivery but they had solved the issue with rapid responses and actions. I'm very impressed with this purchasing experience. I've used "Access" Duffel for a few months. It's durable, stylish and easy to organize, just like what I imagined about it. From the quality of their products and the attitude of their decision makers, I do sense the good spirit that WANDRD team want to convey. I myself run a small IT company and noticed how properly and generously they dealt with my delivery, even I was in Taiwan. I wish I could lead my team to have such excellent performance like they do. Good job.

WANDRD absolutely crushed it! I've been a professional photographer for well over a decade now, and having tried nearly every camera bag on the market and taking them across 60+ countries, I have yet to find one I like as much as my PRVKE. I've owned it for 4 years now and love it just as much as the day I got it. After all that time of stuffing it full far beyond its reasonable capacity, the straps started showing some wear in the seams. I reached out to WANDRD support and they quickly went above and beyond to honor their lifetime warranty claims. Cannot recommend this product + company highly enough!

I have been using a PRVKE model for 4 years (old model) and been loving my backpack with all its thought-through functionality, design and durability. Simply a great product. Recently, the zipper band of a pocket (side access) came off a little bit, causing the zippers to dislocate. I did not have the receipt or order number since it was a christmas present from my family. I contacted the WANDRD support team with the personal data attached to the order and they quickly figured out the order number which then allowed me to file a warranty claim. Great support, very professional, friendly and super quick! To top it off, my warranty claim was accepted 2 days later and I received a voucher for a BRAND NEW backpack for free. I could not be a happier costumer. They really delivered on their "no need to worry, ever"-warranty policy. I have been loving the product, now I am more than a fan of WANDRD. Looking forward to expand my gear! Thank you for your work, your products and your service. It's been my pleasure!

There are very few bag companies I trust carrying my camera gear. Only two to be precise. Wandrd is one of them. I purchased the wandrd 31L camera bagpack and took it around the world from China to Tanzania, and I use it daily on all my client shoots. It stands up to anything you throw at it. The bag is extremely high quality in my view and I had no issues - well, except for one. After five years one of the zips came off track on the camera access panel, probably down to me being rough with it and using this side access panel multiple times a day. I contacted wandrd and they said I could file a claim with them through their warranty program. I did and within one day they accepted it and gave me a voucher code totalling the value of my bag so I could make a new purchase. I have never seen such a service like this from any company. Kudos to the wandrd team for making such a good bad and for having stellar customer service. Onto the next trip I go! Wandrd for life.

That are just amazing and will most definitely help you with whatever questions you may have and if something brakes it’s nice to know that that have your back