David E.
High quality bags and customer care
High quality bags and customer care
Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.
WANDRD (wandrd.com) has 493 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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David E.
High quality bags and customer care
George
The Brand, the company, the quality of Product and the after sale support!!! IS ABSOLUTLY PERFECT!! The WANDRD PRVK31L is the best buddy to have with you!! The company really care about the after sales experience!
Response from WANDRDApr 25, 2023
Thanks for the awesome review, George! We seriously want to always treat our customers like family! Enjoy your bag!
Breanne P.
WANDRD bags are expensive - sure, but if you're looking for something that can keep up with all of your adventures, stop looking! Truth be told, my All New PRVKE had some quality issues when it arrived - but the WANDRD team didn't skip a beat. Their customer service is phenomenal and it is clear that they stand behind their product. It didn't take long to hear back about my warranty claim & the situation was taken care of! Both other photographers and clients are ALWAYS complimenting this bag. It is incredibly roomy & holds all of the essentials. I didn't want the "pro" camera cube because I don't always need to carry a ton of gear, but I bought the essential camera cube & mini camera cube for the top of the bag and when I use them both, can fit digital 2 camera bodies, and 3 lenses in the bottom, plus my film camera, 2 lenses, film, and my flashes in the top - with room in the roll top to spare. If you're on the fence, buy the bag!
Response from WANDRDApr 25, 2023
Thanks for your awesome review, Breanne! Defects are super rare, but if they ever happen, we always stand behind our products!
Kathy Y.
I just wanted to share my outstanding experience with the customer service team. Kyle and the WANDRD team went above and beyond to accommodate my needs. I've owned the WANDRD PRVKE for over four years, and it's hands down my favorite camera bag. The thoughtful design, durable materials, and excellent functionality make it the perfect companion for all my photography adventures. I highly recommend WANDRD to anyone in search of high-quality gear backed by a company that truly cares about their customers. Thank you, Kyle and the WANDRD team, for your commitment to world-class customer service and products. You have earned a loyal customer for life!
Maciek Ł.
I totally love my Wandrd PRVKE bag. I use it pretty much everyday. Recently, one of the zippers broke and got stuck. I filled the warranty form and I'll receive a new bag soon!
Mikeo
Not only does Wandrd make a fantastic product, their warranty experience is unmatched! Incredibly quick, clear and friendly communication. Kyle went above and beyond taking care of my issue, couldn't be happier. I've been enjoying the Wandrd PRVKE for a few years now bringing it everywhere with me in Canada and Europe. Only issue i've had was with the zipper (after 3 years) within the same day of contacting Wandrd Kyle went above and beyond to take care of my issue without any hesitation. It's really nice to see a company standing behind their promise, and being exceptionally awesome.
KQ
I've had this bag for over a year...The product quality of the bag is super high, it's my favorite bag and I was able to retire two of my older bags (one for work/ and one for travel) as the PRVKE is midrange-sized enough to do both. and the customer support is great and super responsive! two design feedback if you have a next version coming up: the chest strap is just too easy to lose. I try to be vigalent making sure both are connect but despite this, i still lost it. it's a cognitive load we shouldn't have to have the bag should be in service of making our lives easier. if there was a lanyard or something so that if it does disconnect it's a safety net. we don't want people to think it's designed in such a way to elicit more purchases for lost items! the other design feedback is the clamshell mode where the bag is in the front, the safety straps can be used to hold the bag open. can you put the attachments on the side rather that at the top of the bag? i put additional straps in the event i forget to fully close the clam shell the straps don't prevent the bag from fully opening (and I have actually been saved by this feature so thank you) but the straps interfere with taking my laptop in and out. if it were just slight on the side to allow the laptop access this would be way better. thank you!
RanaCamp
Have had their flagship original backpack for four years, it’s of incredible quality and design, has received it’s fair share of compliments. When the main zipper gave up the ghost, and given that I am currently based in Myanmar, they were kind enough to offer a replacement bag free of charge. They are legend! Could be happier with the experience at all stages of its lifespan, can recommend service and product without hesitation.