WANDRDReviews of wandrd.com

A Wandrd Prvke 31 Bag Brilliant quality and functionality. I had a very minor issue with one of the axrea straps, resolved with superb customers service, both handling on the call and in the action taken to replace the part. Highly recommended!.

I have been using the PRVKE 21L bag for a while. It serves as my primary bag for traveling with the camera equipments and has been reliable. However, recently the external zipper (like many others) peeled off from the bag, so I contacted WANDRD support and they provided me a coupon code to get a new one with a shipping charge in 1 days. I can't wait to receive my new bag! The zipper looks to be glued to the waterproof plastic. Needs to be a bit more carefully handled actually. Hope that the design for the next version accounts for this so that it is more durable.

I have been using the PRVKE 31L bag for nearly three years. The bag has been with me in numerous countries in Europe and also in Asia as my primary travel and camera bag. The balance between practicality and durability is unmatched. Recently, I have had one of the external zippers get off track due to the teeth separating from the main fabric. I was unable to fix it myself, so I contacted WANDRD to see what could be done. The lifetime warranty on the bags gave me the opportunity to receive a new bag free of charge. It was also an upgrade because I had the original PRVKE and I was given the upgraded All-New PRVKE. The customer support team was very helpful and dealt with my matter swiftly. Shout out to Kenneth! The quality of the bags was enough for me to be sold on the product, but the customer experience matches their products' level as well.

CUSTOMER SERVICE & QUALITY PRODUCTS Bought several products from this company....one of the products malfunctioned and they were quick to reply and replace the product. Really appreciate their dedication to quality product and great customer service!

I’ve been a Wandrd customer since 2018 and it has been a great experience throughout the years. I own multiple products from Wandrd and the overall built quality is great as far as I can tell. What makes Wandrd really stand out is their excellent customer support and warranty experience. I’ve recently had a damaged zipper on my Prvke 31 and they replaced it no questions asked, even after more than 5 years of ownership!

My husband absolutely LOVES his photography bag. We bought it in 2017, and he uses it daily. Recently, the strap broke, and they sent us a brand new bag! I couldn't believe it. Not only a great product, it was a fantastic customer experience.

I'M A REAL PERSON AND I LOVE WANDRD!! The lifetime warranty is real! Had my bag for 4 years and the main zipper on the back broke finally. I emailed them with photos of the damage and within hours they processed my request and gave me the green light to replace my bag !

love their service and support .... the best backpack company