WANDRDReviews of wandrd.com

Incredible customer service and exceptional gear is rarely found within one company! I purchased the PRVKE 21 back in 2017, travelled the world with it as my day bag across 30+ countries and never had an issue. Recently the zipper started to go from normal wear and tear so I reach out to their customer service and was instantly provided a code for a replacement bag free of charge. It arrived a few days later and I couldn’t be happier!! Including learning about enhancements they’ve made to the bay like improved zippers meaning my bag will likely last a life time, making it worth every penny!

My PRVKE 31 has some defects after 4years of straight usage (I have taken care of it) but nevertheless, some parts broke and when checking the lifetime warranty I found the form for a warranty claim. Filled it out in a few minutes, attached pictures (of the bag) and the invoice. Not even a day later I received the great mail, that these damages are very rare and that I can order a replacement. The mail is written in an authentic and smart way, not the lawyer and robotic language of some other companies, so I felt nearly like talking to someone in person. I am greatful that WANDRD keeps its word and is so customer friendly, I personally do appreciate these sort of companies a lot and will support them as much as I can. Thanks to the support team and to the company for making such great products.

Top assistance, very fast and very professional, my bag had a repairable defect but they gave me a code for a new free bag, really great. Wonderful assistance, thank you, thank you, thank you.

I have been an early adopter of Wandrd bags and continue to be impressed with the products and the company. The lifetime warranty is simply over the top. Customer service is phenomenal and they stand behind their products. This means a lot.

I'm a real Wandrd user, thank's for helping me to fix my D1 Sling bag.

I’ve had the Hexal carryall duffle backpack for 6 years and love it. I’m a rough off the beaten path adventure traveler and the back pack has held up great, wry durable and high quality. I recent purchased the new Frenweh backpack and can’t wait to use it. The Custer service with this company is excellent!

I've been a customer for 3 years now! I had an issue with a bag once, the customer support find a solution right way in less 1 day! Perfect company

I bought a Duo Daypack 2 years ago which I love for its design and functionality. Now I had to contact customer service because of a quality issue with the outer material. I received feedback within 1 hour that Wandrd will replace the bag for free. Thanks a lot from a super satisfied customer!