WANDRDReviews of wandrd.com

I have multiple items of this brands (various bags) and for the first time in years 1 of my bag got a seam issue. the bag was 3 years old and yet, Wandrd replaced it! Wandrd Products are high quality and service is perfect.

I bought the PRVKE backpack with the photography bundle. It is the perfect size for me. It works well weather you are just going to the office or catching a plane. I love this bag! And I get complimented for its good looks all the time. To add to the praises for this bag, I was super amazed by the customer service. I have never had service like this. Bag developed a problem with one of the seams. I contacted them by email and within 24h they had already issued me a new one under the warranty. I am never buying a bag from another company again!

My Bag's Zipper Broke, and within 24 hrs they had issued a replacement, that staff was also really cool and helpful. Would definitely recommend getting their gear for the quality and the costumer service.

Couldn’t have had an easier experience with the warranty on my Rogue Sling. I unfortunately had an issue with my strap on the sling and contacted Wandrd, went through their returns process and got a replacement bag sent out insanely quickly!

J'ai acheté le sac à dos WANDRD Prvke il y a quatre ans, et il m'a accompagné lors de nombreux mariages et voyages. Ce sac à dos a résisté aux rigueurs de mon travail intensif en tant que photographe de mariage et a également fait face aux défis de mes aventures à travers le monde. Après des années d'utilisation assidue, la fermeture éclair a finalement cédé, rendant la fermeture du sac difficile. Cependant, mon expérience avec le service client de WANDRD a été exceptionnelle. Ils ont rapidement pris en charge ma réclamation et m'ont fourni un code pour acheter un nouveau sac sans hésitation. Je suis extrêmement satisfait de mon sac à dos WANDRD, qui est devenu un compagnon essentiel de ma vie professionnelle et personnelle. La qualité de fabrication, la durabilité et la conception réfléchie du sac Prvke sont inégalées. Ce n'est pas simplement un sac, c'est un compagnon fiable qui a dépassé mes attentes. Je tiens à exprimer ma sincère gratitude à l'équipe de WANDRD pour leur professionnalisme et leur service client exceptionnel. Leur réactivité et leur volonté de soutenir leur produit témoignent de l'engagement de l'entreprise envers la satisfaction du client. Je recommande vivement WANDRD à tous ceux qui recherchent un équipement photographique de haute qualité, durable et élégant.

Wandrd's Privke bag is fantastic. I enjoyed mine for 6 years until the zipper broke. I didn't have the receipt any more. Wandrd found my old order then replaced my bag with a new one, gratis. That is support.

The bag itself holds my FX30 as well as some lenes, a mic, a tripod, and a bottle of water no problem. Feels great strapped safely across my chest. Sent a request to have mine repaired and support was in contact with me within minutes, unheard of. Great people to deal with, solid product - can't ask for more.

My first PRVKE31 was used constantly for years for photography, hiking, camping, grocery runs, you name it. The bag held up in transit, in all kinds of weather, during intensive use during wedding photography and remote work. The accessory waist straps are perfect for heavier payloads but the normal shoulder straps really suffice for 75% of my needs as they are wide, padded and easily adjustable. The side access camera zip and travel document sleeve are a huge bonus, as is the ability to remove the dslr cube, fold down the internal partition and load the bag from the top and stuff 3 half gallons of milk and produce into it for transit by bike, or even the occasional 300mm sports lens that stands vertically but still allows the top access to be folded down and secured. Sadly my laptop sleeve zippers gave out and failed during a recent photo shoot, and the bag could no longer safely be open/ closed or stay closed as a “clam shell”, as the zipper gives way exposing the internal gear and is not safe in public areas. It took exactly one email, one confirmation of coverage under warranty and two weeks later my new PRVKE31 is at my doorstep. Some may remove a star for gear failure but I kept that fifth star for their follow up and speedy action taken. I look forward to another several years (or more) of use!