WANDRDReviews of wandrd.com

WANDRD is always fantastic, not only in their products but especially in their customer service. I can highly recommend everything they do.

Great gear and a fantastic warranty service if anything would as unlikely as it is be broken. I have several bags from WANDRD and they are all great. The one time I have experienced a minor defect the warranty program kicked in and fixed it all.

I'm a Wandrd gears fan since 2018, multiple project backer of their new launching bag. I was always satisfaying with the quality, features of their bags. And when your product have an defect issue, their warranty lifetime cover is REAL ! My OG D1 Fanny Pack start to have broken zipper after 4 years use, so i'm filled out the form with photo and explanation. In the same day the team reply and found me a solution to replace it for FREE and for the wen version of the D1 ! Exceptionnal ! Never seen this on the market ! Chapeau WANDRD you deserve it !

Bought one of their products from a retailer, unfortuantely the product was defective. I contacted WANDRD for a replacement claim, and they replied promptly. Unfortunately that item has been discontinued from their website, so they gave me equivalent value for a new/different item from their website. Very much satisfied with their response. Great customer service and prompt response!

I purchased my PRVKE backpack 6 years ago. I traveled around the world with my photography gear that entire time without an issue. Great quality! But what blew me away is that I just now got a malfunction with my zipper and they're sending me a brand new backpack. For free! Filing the claim was extremely fast and easy. I'm now a lifelong customer.

Bought a PRVKE 31L in March 2020, I've used the backpack daily and I've travel a lot with it. I've carried all kind of equipment and in my opinion it's a great bag. With time and extensive use, one important area of the back was coming unstitched. I've contacted the custom service and asked for a replacement because it's lifetime warranty. They've agreed to replace it at only the cost of shipment. I think this is a serious company that delivers what they promise so all my respects and thanks for improving and building a trusty relationship with your customers!

I’ve been a fan of WANDRD since 2018 when I bought my first 21L PRVKE bag. It’s truly one of the most versatile and coolest bags available. After 6 years I had some deterioration in the weatherproofing and back panel and when I reached out about repair I got a replacement bag! Happy to be supporting a small company that cares about their customers and their products.

I bought a backpack from Wandrd five years ago after trying many other brands. I travel a lot for work in many types of location and I needed a perfect bag that could carry my iPad, camera, rain gear, essential papers etc… waterproof, rugged, but I also wanted style. I can’t say enough about their product. My bag has lasted with all this use for 5 years, and there’s very little I would change or add to it. But it gets better. They have a lifetime warranty, and they stand by it! My main compartment zipper failed recently and there was no way to get it back together. It has been very strong and I often pack the bag to the gills. But Wandrd honored their lifetime warranty for defects and sent me a brand new one! I’m very faithful to companies that treat their customer this way. This is why I’m leaving this review and this is why my next bag(s) will be the same brand.