WANDRDReviews of wandrd.com

After 5 years of using my Wandrd bag, it got pretty beaten up. They replaced it in just a few days—that's what I call excellent service. WOW! Thank you so much! :)

Warranty Claim accepted in 1 work day. The bag itself is so good, but the customer service is also wonderful. As long as you keep the purchase proof, they will quickly reach out to you and give you a full price voucher for a brand new bag. Amazing service

I purchased one of the original PRVKE 21l backpacks about 5 years ago. Recently one of the main zippers snapped, making the bag largely unusable. Knowing WANDRD have a lifetime warranty, I reached out to their warranty team and within a couple of hours they'd sorted me out a code to redeem a brand-new bag online. I honestly wasn't expecting a full replacement with such little fuss. Most companies would require you to send back the defective product, which, being based in Australia, I was worried about having to do with inflated shipping rates. Big thanks to the WANDRD Warranty team for being so receptive and helpful. You've strengthened my trust in the brand tenfold and won over a lifetime fan.

Quick delivery and superb quality. I order a Fanny pack and I was really positively surprised. Was better than expected and good quality.

I recently bought a Rogue 3L Sling pack and it is so comfortable! I use it as an everyday carry bag for my Ricoh GRiiiX and accessories. It's big enough to fit everything I carry for that camera plus some extra space for keys, wallet, phone, etc. I wanted to get more dividers to keep things organized so I reached out to customer service through the website and they got back to me almost instantly. Not only was it a very friendly and helpful experience, but they offered the dividers free of charge (I just paid shipping = $5). I was a little worried that it would be a pain to get these extra dividers, but it was breeze. I highly recommend their products and the amazing CS just adds to the experience. Will be supporting this brand more in the future.

Quick and excellent warranty service !

I've been a fan since their first kickstarter campaign, the OG PRVKE, and I've also backed a few more campaigns along the way, bought many things along the way. The products are all very innovative, functional and aesthetic. I recently had a warranty claim and it was easy to sort out and I'm happy with the outcome. This further enforces my loyalty and my love for the brand. The company just gets it. Speaking of loyalty, maybe it's time to look at loyalty points(just a suggestion!) If anyone look for a bag that suits their need, i will always recommend them. PS: Please open a regional office in APAC.

Impeccable customer service